Tag Archives: performance

ISO Quality Services – September 2015 Newsletter

Welcome to the September edition of the ISO Quality Services Newsletter Over the last month we have witnessed ‘Black Monday’ as the Chinese economy impacted global share prices, a successful Athletics championship and a new labour leader, as we all get ready to enjoy the Rugby World Cup! What’s in this issue? Congratulations to our Newly Certificated Clients ISO 14001:2015, the revised Environmental Management Standard New translation standard ISO 17100 beginning next month We’re Finalists! Meet Our Team Extreme Amazonian Culture, the debate continues… 5 tips to help strengthen your workplace culture Training courses update Thornton & Lowe Tender Training Be part of our LinkedIn community Networking events in August – September 2015 Refer a friend Congratulations to our Newly Certificated…


Annual Appraisals: Questioning the future of performance management

There is currently plenty of controversy within the industry regarding the success of annual performance reviews. Every business will have its own opinion on how it handles monitoring the performance of their employees. But every business will have some sort of performance management structure in place. This is why it might come as a bit…


Employee Appraisals: Why should businesses listen to their employees?

The continual improvement of employees is crucial to the growing of all businesses and it is encompassed within the Competence Training and Awareness element of the ISO 9001 Quality Management System . A key element which underpins the continual improvement of employees is robust but fair employee appraisals. What are employee appraisals? An employee appraisal is the analysis and evaluation…


Benefits of mystery shopping for businesses

The use of mystery shopping has seen a huge level of growth in recent years as companies of all sizes have realised the benefits that it brings. What is it? Mystery shopping trips being conducted every month in the UK for both large nationwide stores and smaller, local businesses. In most cases mystery shoppers treat…


Successful practice in managing and developing people – Clearview Systems Ltd

This article is written by Clearview Systems Limited, a company with whom ISO Quality Services Ltd have built up a close and successful relationship within recent years. Clearview Systems Ltd are a company based in Worcester which specialises in strategy planning and execution, performance management, business intelligence and customer engagement. For further information about them,…