Category Archives: ISO 9001

What is CPD? CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities.  This could be through instructor led courses, workshops, seminars, conferences and e-learning. Who Requires CPD? If you’re a member of a professional body it is likely you…


Our latest case study features Simple Design Works , a product design agency based in Herefordshire. The firm prides itself in helping clients develop profitable products and over 85% of their designs achieve commercial success. With the aid of ISO 9001, the company has attracted a wealth of household name clients from Nissan to Schwarzkopf plus start-ups bringing…


Mental health relates to how we think, feel and behave.  The most common mental health problems are anxiety and depression and whilst these are often caused by a difficult life event, they can also be caused by work related issues.  Whether work is the cause or not, having a fulfilling job can improve your mental…


A non-conformance is anything that has happened that shouldn’t have.  It could be an issue with an internal process, a supplier’s performance or even a customer complaint and unfortunately, the process is sometimes viewed in a bad light. There are times where some individuals will see raising a non-conformance as a ‘weakness’ or they may…