Category Archives: ISO 17100

Employee recognition plays a vital role in retaining talent in our organisations but it’s hard to recognise those whose contributions aren’t measured simply with sales figures or Twitter followers. Our Good Egg Awards give recognition to those who are the backbone of our organisations but whose contributions are frequently overlooked.  It takes just a minute…


Lead Assessor, Colin Watkins , comments: “It was evident from the start of the process that the organisation was fully committed to achieving this standard and already had in place the robust policies and procedures which complied with the requirements of the standard. Customers and potential customers can be rest assured that all personnel involved in the…


A non-conformance is anything that has happened that shouldn’t have.  It could be an issue with an internal process, a supplier’s performance or even a customer complaint and unfortunately, the process is sometimes viewed in a bad light. There are times where some individuals will see raising a non-conformance as a ‘weakness’ or they may…


Audits are a compulsory element of the ISO / BS systems and should be conducted annually.  Instead of fearing them, we want our clients to see them as a valuable business tool.  They are an opportunity to drive your management system forward, enabling continuous improvement and therefore allowing you to get the most out of…


What is ISO Certification? ISO Certification is a seal of approval from a third party body that a company runs to one of the internationally recognised ISO management systems. The certification can be used to tender for business as a proof of a company’s credibility but also to install confidence in the potential client that you…