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We’re delighted to announce that we have won Hereford & Worcester Chamber of Commerce’s Excellence in Customer Service award. We’d like to thank all our customers who provide feedback  throughout the year so we can continually improve our service. In a year, which has seen our customer satisfaction score hit 96% and our Net Promoter…

Are you currently running the BS OHSAS 18001 Health and Safety Management System? If you are, you’re probably wondering how its discontinuation will affect you. Here’s a quick guide. The eagerly anticipated ISO 45001 Occupational Health and Safety Management System was released in March to replace BS OHSAS 18001. As with BS OHSAS 18001, the overall aim…

Are you still sweeping GDPR under the carpet? If so, don’t be embarrassed, you’re not on your own. In March it was revealed that a large proportion of businesses were either only in the early stages of preparation or hadn’t even started. Whilst the ticking time bomb counted down to 25th May 2018, this was…

The day includes practicing on the driving range and putting green followed with a friendly putting competition! The cost for the day is £20.00 per player.  Including a two course meal at the Bank House Hotel & the all important donation to Midlands Air Ambulance Charity. This is a half day event. Arrival between 2-2.30…

There are many reasons why you may want to adopt a management system. You could increase your success in tenders, improve internal efficiency, reduce costs or simply prove to your potential customers that you are credible. The first step is to decide which route to take: Certification or Accredited Certification . We often get asked “What’s the difference…