Category Archives: ISO 22301

Duncan Sutcliffe, director, Sutcliffe & Co Insurance Brokers, explains, “Just like any industry, the insurance market goes through peaks and troughs. A ‘hard market’ is the upswing in a market cycle, when premiums increase and capacity for most types of insurance decreases.” A hard market can be caused by several factors: • Solvency Margins: Insurers…


Insurance companies are now more fussy than ever so if you want insurance for your care home to remain affordable and effective you need to make yourself attractive to the underwriters. One of the best things care businesses can do is to demonstrate a high standard of professionalism, risk management and a culture of ongoing…


After many years of ‘cheap’ insurance the rising costs of claims, various regulatory and legislative changes, falling investment returns, climatic events and coronavirus have forced insurers to take drastic steps to break even. The construction sector had the additional shock of Grenfell Tower, which has created far reaching concerns over high rise buildings, cladding and…


This has come about because insurance companies have struggled to balance their books in recent years but they now face a number of regulatory and legislative changes, a fall in the value of their investments, an increase in climate related claims and of course Coronavirus. All of these are forcing insurers to take a hard…


ISO 22301 Business Continuity has helped many businesses through the coronavirus pandemic, like our clients Stickee Technology and Healthcare rm .  Whilst we’re already in the midst of a global pandemic, it is never too late to plan ahead for this or any other incident and ISO 22301 will help you achieve this. Having confidence in your systems Karl Binder, CMO of Stickee Technology and…


Employee recognition plays a vital role in retaining talent in our organisations but it’s hard to recognise those whose contributions aren’t measured simply with sales figures or Twitter followers. Our Good Egg Awards give recognition to those who are the backbone of our organisations but whose contributions are frequently overlooked.  It takes just a minute…


A non-conformance is anything that has happened that shouldn’t have.  It could be an issue with an internal process, a supplier’s performance or even a customer complaint and unfortunately, the process is sometimes viewed in a bad light. There are times where some individuals will see raising a non-conformance as a ‘weakness’ or they may…


Audits are a compulsory element of the ISO / BS systems and should be conducted annually.  Instead of fearing them, we want our clients to see them as a valuable business tool.  They are an opportunity to drive your management system forward, enabling continuous improvement and therefore allowing you to get the most out of…


Many topics cause debates in the workplace. The ideal temperature for the air conditioning. Which cars should be on a company car list. Whether you put milk in first or hot water. None of them have the power to change your business for the better. That’s why we encourage clients to get staff interested in…


What is ISO Certification? ISO Certification is a seal of approval from a third party body that a company runs to one of the internationally recognised ISO management systems. The certification can be used to tender for business as a proof of a company’s credibility but also to install confidence in the potential client that you…