Which Standards are affected? More than 30 standards have been updated. The key standards affecting clients of ISO QSL include: ISO 9001 Quality Management ISO 14001 Environmental ISO 27001 Information Security ISO 45001 Occupational Health and Safety ISO 22301 Business Continuity What’s Changed? The recent changes relate to Clause 4: Context of the Organisation. Overall,…
Author Archives: Jodie Purser
Understanding BS EN 15713 BS EN 15713 is the British version (BS) of the European standard (EN) for the secure destruction of confidential and sensitive material. An industry-specific standard, it outlines a robust framework covering every step of the process: collection, handling, transportation, storage, and destruction, to safeguard against data breaches and leaks. The standard saw a significant…
What is Data Privacy? Data privacy is an essential aspect of managing information, encompassing the practices, policies, and legal frameworks that dictate how data is collected, used, stored, and disposed of. This includes a wide range of data, like employee and customer details (names, addresses and financial information), and businesses need to safeguard this information. …
What was COP28, and why is it important? COP28, the 28th annual UN Climate Change Conference of the Parties, gathers nearly 200 countries to address issues related to climate change. It was held in Dubai, which sparked controversy due to the UAE’s status as a major oil-producing nation, with fossil fuels a key contributor to…
What is Climate Anxiety? Climate anxiety is a ‘ state of distress caused by concern about climate change ’. Whilst relatively new, climate anxiety is on the rise and tends to affect younger people. Gen Z (those in their teens to mid-20s) have higher climate anxiety than previous generations, and this is affecting where they choose to work. As more of this generation enter the…
What is COP28? This year marks the 28th annual meeting of the UN Climate Change Conference of the Parties (COP), also known as COP28. It is here that almost 200 countries will meet to agree on steps to tackle climate change. Attendees include world leaders, leading scientists, campaigners, business chiefs and lobby groups. COP28 will…
You will boost customer retention and acquisition Customer satisfaction will be a key focus of your ISO 9001 management system. You will regularly monitor and measure customer satisfaction and respond to feedback and complaints. By consistently meeting and exceeding customer expectations, you can cultivate stronger customer relationships, leading to increased customer retention and the attraction…
What is ISO 27001:2022? In October 2022, ISO 27001:2013 Information Security was revised to ISO 27001:2022 Information Security, Cybersecurity and Privacy Protection. As you can see by the name change, ISO 27001 has evolved to reflect today’s digital landscape, focusing on the relationship between information security, cybersecurity, and privacy. This adaption became imperative following the pandemic, where…
“Many organisations found out in lockdown that they could continue trading successfully without a premises, and even without some staff, because they were able to carry on trading from home using computer access to the company’s data. Those business continuity plans which envisaged what your business would do if you suffered a fire or a…
What is Cyber Essentials? Cyber Essentials is a UK government-backed scheme that protects organisations from common online threats. Its primary goal is to establish a foundation of basic cybersecurity measures. The framework focuses on five key areas: Firewalls: protecting your internet connection from unauthorised access. User Access Control: limiting access and permissions to reduce the risk of unauthorised access. Malware Protection:…