Written by Jodie Purser | Published on 23rd February 2021
1. Supply your employees with work laptops Resources could be a topic here but think about it, you have no control over how that device is used or even who has access to it. With potentially a whole family using one laptop for various purposes, there is a risk that one wrong click could compromise…
Written by Jodie Purser | Published on 22nd February 2021
What is a support meeting? Unlike most ISO providers, we will visit you twice a year: once at your re-certification audit (as required) and again at a support visit. Those that have been a client with us for some time will know that this was previously known as an ‘internal review’, a sort of mock…
Written by Jodie Purser | Published on 8th February 2021
Let’s face it, it’s been a difficult 12 months and we could all do with something to look forward to! So why not make someone’s day by nominating them for one of our Good Egg Awards? Categories this year include: Quality Egg: Nominate the hero who has gone above and beyond for your customers!Internal Auditor…
Written by Jodie Purser | Published on 26th January 2021
IIRSM are a charity for those responsible for managing risks in all their forms. They are independent and champion risk management to drive positive change for both employee and organisational wellbeing. This is achieved through setting standards, connecting people and organisations, and providing practical education, training, advice and resources. Risk management should be integrated throughout every…
Written by Jodie Purser | Published on 22nd January 2021
By the time September arrived and it was time to send my daughter back to school and my son back to nursery, it’s safe to say I was burned out with homelife. Coming back to work was like a breath of fresh air that I had longed for. Whilst life was far from normal, I…
Written by Jodie Purser | Published on 21st January 2021
Just to recap, the General Data Protection Regulations (GDPR) replaced the old 1998 Data Protection Act and which was brought in to ensure consistency to data security law by all EU members. Failure to comply could result in hefty fines from the Information Commissioner’s Office (ICO). So, if it was a law for EU members, and we’ve left…
Written by Jodie Purser | Published on 15th January 2021
A key focus of an ISO 9001 Quality Management System is customer satisfaction and ensuring your products and services meet your customers’ needs. Here are five great ways ISO 9001 can help you achieve this: 1. You will monitor and analyse your customer satisfaction A requirement of the standard is that you monitor information that relates to your customer…
Written by Jodie Purser | Published on 11th January 2021
Despite us starting the year on a bit of a back foot, there is still hope that the approved vaccines will help the UK economy recover this year. But if there is one thing for certain, it’s uncertainty. COVID and Brexit have made it extremely difficult for businesses to plan ahead and for many, the…