Author Archives: Jodie Purser

1. Supply your employees with work laptops Resources could be a topic here but think about it, you have no control over how that device is used or even who has access to it.  With potentially a whole family using one laptop for various purposes, there is a risk that one wrong click could compromise…


What is a support meeting? Unlike most ISO providers, we will visit you twice a year: once at your re-certification audit (as required) and again at a support visit.  Those that have been a client with us for some time will know that this was previously known as an ‘internal review’, a sort of mock…


Let’s face it, it’s been a difficult 12 months and we could all do with something to look forward to! So why not make someone’s day by nominating them for one of our Good Egg Awards? Categories this year include: Quality Egg: Nominate the hero who has gone above and beyond for your customers!Internal Auditor…


IIRSM are a charity for those responsible for managing risks in all their forms. They are independent and champion risk management to drive positive change for both employee and organisational wellbeing. This is achieved through setting standards, connecting people and organisations, and providing practical education, training, advice and resources. Risk management should be integrated throughout every…


Just to recap, the General Data Protection Regulations (GDPR) replaced the old 1998 Data Protection Act and which was brought in to ensure consistency to data security law by all EU members.  Failure to comply could result in hefty fines from the Information Commissioner’s Office (ICO). So, if it was a law for EU members, and we’ve left…


A key focus of an ISO 9001 Quality Management System is customer satisfaction and ensuring your products and services meet your customers’ needs.  Here are five great ways ISO 9001 can help you achieve this: 1. You will monitor and analyse your customer satisfaction A requirement of the standard is that you monitor information that relates to your customer…


For Businesses:  Home working tips Returning to work after furlough Adapting your business Supporting other businesses during the pandemic Wellbeing: Living alone during lockdown or self-isolation Protecting your mental wellbeing Are you finding it difficult to ask for help? For Parents:  Activity ideas to keep the kids busy Looking after your child’s mental wellbeing Answering your child’s questions Managing home schooling


Despite us starting the year on a bit of a back foot, there is still hope that the approved vaccines will help the UK economy recover this year.  But if there is one thing for certain, it’s uncertainty.  COVID and Brexit have made it extremely difficult for businesses to plan ahead and for many, the…