Author Archives: Jodie Purser

During half term I decided on the spur of the moment to redecorate my kitchen.  Madness with two kids around you may say? Yes. Definitely. Nothing to do with work?  No, possibly not.  But then I got to thinking. Let me take you back a step.  I’ve been working in a professional capacity for 15…


What is a Management Review Meeting? A Management Review Meeting is a meeting scheduled at planned intervals to discuss the core elements of your management system. How often should we hold these meetings? We recommend holding a Management Review Meeting four times a year to ensure they’re both manageable and meaningful. What should we discuss?…


At times it can be difficult to know how, or who, to ask for help. We often try to avoid it because it makes us feel vulnerable.  We worry about looking weak, being rejected, criticised or can feel like we’re a burden.  In order to ask for help, we have to drop our guard and…


After 25 years of data management experience in the private sector, Graham McCusker and Lee Coupland founded Sentinel Partners Limited in 2011.  Through their IT and data expertise and experience they are able to make a difference by bringing a modern and agile data integration technology to public sector organisations, helping to identify and save the lives…


I am sure many people can relate when I say that those first two weeks of lockdown back in March were HARD!  Juggling working, home schooling a 5-year-old and looking after a very mischievous 2-year-old was tough.   I’m not sure the word stressed quite covers it.   However, when the chance of voluntary furlough came up,…


Duncan Sutcliffe, director, Sutcliffe & Co Insurance Brokers, explains, “Just like any industry, the insurance market goes through peaks and troughs. A ‘hard market’ is the upswing in a market cycle, when premiums increase and capacity for most types of insurance decreases.” A hard market can be caused by several factors: • Solvency Margins: Insurers…


Insurance companies are now more fussy than ever so if you want insurance for your care home to remain affordable and effective you need to make yourself attractive to the underwriters. One of the best things care businesses can do is to demonstrate a high standard of professionalism, risk management and a culture of ongoing…