What is Data Privacy? Data privacy is an essential aspect of managing information, encompassing the practices, policies, and legal frameworks that dictate how data is collected, used, stored, and disposed of. This includes a wide range of data, like employee and customer details (names, addresses and financial information), and businesses need to safeguard this information. …
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What is Climate Anxiety? Climate anxiety is a ‘ state of distress caused by concern about climate change ’. Whilst relatively new, climate anxiety is on the rise and tends to affect younger people. Gen Z (those in their teens to mid-20s) have higher climate anxiety than previous generations, and this is affecting where they choose to work. As more of this generation enter the…
What is COP28? This year marks the 28th annual meeting of the UN Climate Change Conference of the Parties (COP), also known as COP28. It is here that almost 200 countries will meet to agree on steps to tackle climate change. Attendees include world leaders, leading scientists, campaigners, business chiefs and lobby groups. COP28 will…
You will boost customer retention and acquisition Customer satisfaction will be a key focus of your ISO 9001 management system. You will regularly monitor and measure customer satisfaction and respond to feedback and complaints. By consistently meeting and exceeding customer expectations, you can cultivate stronger customer relationships, leading to increased customer retention and the attraction…
So firstly, what is ISO 9001? ISO 9001 is systematic and process driven approach to managing your businesses’ day to day activities. It is designed to support your business in ensuring that you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction. The areas that are covered within ISO 9001 include:…
Include employees in the vision You know what they say: teamwork makes the dream work! Involve your employees in the green vision for your business. Help them understand that reducing environmental impact is not just about being eco-friendly, but it also comes with numerous benefits for the business. From cost savings and increased sales to…
Embrace Digital Documentation Printing not only drains your budget but also generates substantial waste. Reduce paper waste by transitioning to digital documentation and processes. Use cloud storage and collaboration tools like Google Docs and Asana to store and share files electronically. This will eliminate the need for excessive printing and physical storage. Transport Did you know that transportation…
Being environmentally conscious is undoubtedly the right thing to do, and all businesses should aim to reduce their environmental impact. However, this can involve spending money, which may not make the Finance Director happy when considering implementing the ISO 14001 Environmental Management Standard. But have you considered how ISO 14001 could help save your business money? Here…
WHY WE CHOOSE TO SUPPORT FOODBANK The need for foodbanks in Trussell Trust network has increased by 81% compared to this time five years ago. In the UK, more than 14 million people live in poverty, and the cost-of-living crisis is making bare necessities more unaffordable. This is the first time since the Covid pandemic that Foodbanks…
The voice of nursing across the UK The RCN have been supporting nurses and promoting the importance of nursing staff since 1916 when they opened their doors as The College of Nursing, a professional organisation with just 34 members. Today, they are the world’s largest nursing union and professional body, representing more than 450,000 members both…