If you have ever played a game of Chinese Whispers then you will know it is extremely rare that the phrase that was given to the first person is the same phrase that is uttered by the final one. When I was at University one of my lectures asked us to play it to demonstrate…
Tag Archives: customers
Security is a word on everyone lips. As data gets bigger, security becomes more apparent than ever to individuals to SMEs and up to big Multi National Corporations. Protecting yourselves and your clients is now more important than ever. Think about your office and the amount of customer data that your networks and systems contain; your…
It is clear that some companies want to achieve a certificate just to have the logo on their website and stationary. Research has indeed provided evidence that displaying logos, even if the consumer does not know what they are for, will increase their trust in a company. Other motives for achieving certificates include that it…
Welcome to the ISO Quality Services Ltd January 2015 newsletter, we hope that everyone had a fantastic New Year and are ready for the year ahead! This month has so far seen a defiant response to the attack on freedom of speech as approximately 1.5 million people marched in Paris and even more across the…
Are consumers buying green? Do they make a conscious decision to choose eco-friendly products over their traditional counterparts? And if so how can businesses take advantage of this? The evidence suggests that consumers, particularly Millennials are increasingly prepared to make green choices for their purchases. The consultancy, Accenture predicts that by 2020 there will be…
ISO Quality Services Ltd is delighted to announce their new status as a Growth Voucher advisor. In line with the company’s continued commitment to the growth of UK business as a whole, ISO Quality Services are now able to offer strategic leadership and management support to assist businesses in improving their internal processes and procedures….
The use of mystery shopping has seen a huge level of growth in recent years as companies of all sizes have realised the benefits that it brings. What is it? Mystery shopping trips being conducted every month in the UK for both large nationwide stores and smaller, local businesses. In most cases mystery shoppers treat…
Thursday 10th July 2014 marked the Herefordshire and Worcestershire Chamber Annual Awards evening to celebrate local success in the two counties. Over 400 delegates from businesses across the two counties celebrated in style and elegance at the Bank House Hotel Golf and Country Club. The hotel with roots dating back to the late 17th Century, is situated between…
Information leakage is the most prevalent vulnerability found with a likelihood of 55% to have at least one serious vulnerability appearing on a site… 86% of all websites had at least one serious vulnerability during 2012… Only 68% of consumers have ever had security training… 78% of employees can access business information from personal devices… 61%…
…Gain the ISO 22301 Business Continuity Management System Wouldn’t it make life a lot simpler if you had the ability to carry on with your days work regardless of any major or minor incident? The ISO 22301 Business Continuity Management System leads to greater competiveness and decreases the amount of ‘down time’ a company will…