What’s in this issue? Innovate and Save – Free Seminar hosted by ISO Quality Services Ltd and Haines Watts Are you ready for GDPR? Creating a great Information Security Policy Internal Auditor Training Offsite Servers Video Case Study Be a part of our online community Refer a friend Innovate and Save Free Seminar hosted by ISO Quality Services Ltd and Haines Watts Are you ready for GDPR? Steps to take to ensure you are compliant. With GDPR coming up this May, ensure that your business is compliant with these 12 checks. Raise Awareness Decision makers and key people in…

What’s in this issue? Rewarding Innovation & Development Building Customer Satisfaction with ISO 9001 Quality Management Training Offsite Servers Video Case Study Be a part of our online community Refer a friend Rewarding Innovation & Development (Guest Article by Haines Watts) Companies in the West Midlands are failing to benefit from research and development tax credits (a.k.a R&D tax credits), according to analysis by accountants and business advisors Haines Watts. The analysis shows that less than one company in 100 in the West…

What’s in this issue? How can I save money with ISO 14001? How does going green help my business? Environmental Management Training Offsite Servers Video Case Study Be a part of our online community Refer a friend How can I save money with ISO 14001?   There’s no doubt about it that being more environmentally conscious is the right thing to do.  In this day and age all business should be looking at reducing their negative impact on the environment. But that entails spending money and it does…

What’s in this issue? Understanding the basics of GDPR What are your new rights as an individual under GDPR? QHow can ISO 27001 help law firms comply with the new GDPR legislation? NEW COURSE – GDPR Training Offsite Servers Video Case Study Be a part of our online community Refer a friend Understanding the basics of GDPR We recently attended a presentation on GDPR given by speakers who had presented nationwide to representatives ranging from large premiership football clubs to local SMEs.  What was clear from them was that many businesses are still largely in the dark about GDPR and the impact it…

What’s in this issue? What should be included in my Environmental Policy? Build your knowledge of ISO 14001 by attending our Environmental Management Training Course ISO Quality Services – Company Video Be part of our online community Refer a friend What should be included in my Environmental Policy? A key part of running an effective ISO 14001 Environmental Management System is to have a detailed Environmental Policy in place – but what do you need to include in this? An Environmental policy is a written document that outlines your company’s commitment…

How are you able to determine this and what do you do if the answer is negative? Well, this is where having the ISO 9001 Quality Management Standard can help you. The key focus for ISO 9001 is customer satisfaction.  Clause 8.2.1 of ISO 9001 requires as part of the standard that you monitor information that relates to customer…

What’s in this issue? Taking time out? Par for the Course – Successful day at ISO Quality Services Charity Golf Day Build your knowledge of ISO 9001 by attending our Quality Management Training Course ISO Quality Services – Company Video Be part of our online community Refer a friend Taking time out? By Helen Astill, Cherington HR Ltd. I always get lots of queries at this time of year about annual leave.  Employees are, quite understandably, asking to take time off to go on holiday or simply for childcare during the school holidays.  But making sure you deal with requests…

Marketing your standard correctly is as important as gaining it in the first place, without letting your clients know about the standard you won’t be making the most out of the system you worked hard for. Various methods can be used to promote your standard so that potential clients can see you as a supplier…

We all know that clients and customers are the lifeblood of any business.  Without clients, there would be no business.  Happy clients not only buy from you, they buy more from you and they refer others to you who in turn buy more from you.  The simple objective of any business therefore must be to…

What’s in this issue? Risky Business – A closer look at key areas of risk affecting your business Book your place on our Information Security Management Training Day in June Recognising Apprenticeship Achievements – Why ISO Quality Services enter the National Apprenticeship Awards Upcoming Events ISO Quality Services – Company Video Be part of our online community Refer a friend Risky Business – A closer look at key areas of risk affecting your business Risk management can be defined as “the identification, assessment and prioritisation of risks followed by co-ordinated and economical application of resources to minimise, monitor and control the probability and/or impact of unfortunate events or to maximise the…