1 Apr, 2019
We’ve been busy finding ways to boost employee wellbeing, attending events and bringing in specialist support for our team. Our two new key measures are simple to implement and have helped us increase our customer satisfaction scores to an outstanding 96%!
You can read our full article here.
Our latest customer satisfaction figures will be published soon but we can reveal that our Net Promoter Score (the figure we use to benchmark our performance against large businesses) is now +75, making our service World Class.
Find out how our services have helped recent clients in our case studies section:
Clearview Systems, business performance software developers, use ISO 9001 and ISO 27001 to prove their credibility in their market
Savanna Rags, ISO 14001 certificated recycling specialists who save over 24,000 tonnes of material from landfill every year
Hallmark Hulme, Worcester’s oldest law firm, who found that ISO 27001 plays an invaluable role in reassuring clients that their data is safe
ISO Quality Services Ltd are proud to specialise in the implementation and certification of the Internationally recognised ISO and BS EN Management Standards.
Alternatively, you can request a quote by filling out our enquiry form and a member of our team will be in touch shortly.