17 Jun, 2015
In the past month since the May edition of our newsletter there has been numerous controversies, everything from the corruption within football’s governing body to the scandal surrounding the winners of Britain’s got Talent. Also this month, Chris Evans has been announced as the new host of Top Gear – will he sink or swim?
Congratulations to our Newly Certificated Clients
ISO Quality Services To Celebrate 15 Years In 2015
Improve Workplace Communication With These Tips
New Health & Safety Standard Moves To The Next Stage
An ISO Standard For Making Tea?
Be part of our LinkedIn community
Networking events in June – July 2015
Ecoserve Cleaning Ltd was established in 2012 and is based in London. They provide a full range of cleaning services as well as tailor made cleaning services for numerous industries.
On Friday 1st May 2015 Ecoserve Cleaning Ltd were presented with their ISO 9001 Quality Management Certificate.
They are proud to be an Eco Friendly cleaning company and offer the best value for money cleaning services but also comply with the environmental standards to reduce the harmful effects to our precious environment.
More information regarding EcoServe Cleaning Ltd can be found on their website at www.ecoservecleaning.co.uk.
Lead Assessor Percy Beynon (centre) presenting Edgar Cabrera (left) and Eduardo Tandazo (right) of Ecoserve Cleaning Ltd with their ISO 9001 Quality Management standard certificate.
Formed in 1993 and located in Coventry, they are primarily involved in supplying software products to the financial services sector.
On Wednesday 6th May 2015 Exasoft Plc were presented with their ISO 27001:2013 Information Security Management Certificate.
Exasoft Plc prides itself on producing solutions that are both innovative and fit for purpose. All our development is done within the UK.
For more information regarding the services that Exasoft Plc offer please visit www.explc.com.
Lead assessor Percy Beynon (centre) presents director Alan Malik (left) and management representative Charles O’Brien (right) of Exasoft Plc with their ISO 27001:2013 information security management standard certificate.
Lying on the border of North Wales and England, Keating Specialist Cylinders Ltd were established in 2007 and are specialist cylinder manufacturers operating in the Gravure printing industry.
On Thursday 7th May 2015 Keating Specialist Cylinders Ltd were presented with their ISO 9001 Certificate.
They primarily supply cylinders to the flexible packaging, cigarette, and labelling, decorative, security and coatings markets.
If you would like more information about Keating Specialist Cylinders Ltd, you can visit www.keatingspecialist.co.uk.
Lead assessor Percy Beynon (centre) presenting commercial director Adam Scott (left) and CEO Mike Keating (right) of Keating Specialist Cylinders Ltd with their ISO 9001:2008 Quality Management Standard certificate
MANS Location Services Ltd are based in Calne, Wiltshire and distribute world leading, innovative problem solving products from World Class suppliers, including cable location, site survey, water leak detection and many more.
On Friday 8th May 2015 MANS Location Services Ltd were presented with their ISO 14001 Certificate.
They also offer a worldwide sourcing service as well as consultancy in marketing, product procurement and production control.
Feel free to visit their website, www.mansls.com for more information.
Located in Worcester, Amba Defence Limited is engaged in the security and defence market providing consulting, solutions, technology and monitoring through its subsidiaries.
On Wednesday 13th May 2015 Amba Defence Limited were presented with their ISO 9001 Quality Management Standard Certificate.
Since formation, Amba have believed in investing in the business to improve systems, enhance infrastructure and develop innovative solutions.
Visit Amba’s website, www.amba-defence.com/ for more information.
Richard Harber (right) presenting Daniel Pemberton of Amba Defence Limited (left) with their ISO 9001 Quality Management Standard Certificate.
With nearly 40 years of experience, this Redditch based company provide enforcement and debt recovery services to Local Authorities and Commercial Landlords across England and Wales.
On Thursday 14th May 2015 Bristow and Sutor were presented with their BS OHSAS 18001 Health and Safety Management Standard Certificate.
Bristow and Sutor embrace a philosophy of continuous improvement, professional delivery and a commitment to quality service and results; they work with clients to develop an approach that fits their corporate and fair debt policies.
For more information, visit their website at www.bristowsutor.co.uk.
Based in the heart of Staffordshire, Server Case UK was started early 2006 and are the UK’s server case and components specialists, with thousands of products available to purchase securely online.
On Friday 15th May 2015 Server Case UK Ltd were presented with their ISO 9001 Quality Management Standard Certificate.
Server Case UK Ltd is the UK’s only authorised e-commerce reseller of server chassis to the general public & companies.
Visit the Server Case UK Ltd website, www.servercase.co.uk for more information.
Director Richard Parry and sales manager Mark Lambert of Server Case UK receive their ISO 9001 Quality Management Standard certificate.
PRI Association are located in London are an international network of investors working together to put the six Principles for Responsible Investment into practice.
On Friday 15th May 2015 PRI Association were presented with their ISO 14001 Environmental Management Standard Certificate.
The Company’s goal is to understand the implications of sustainability for investors and support signatories to incorporate these issues into their investment decision making and ownership practices.
For more information, PRI Association’s website is www.unpri.org
Lead assessor Rick Allard (left) presents director to human resources Craig Fergusson (right) of PRI Association with their ISO 14001 Environmental Management Standard certificate.
Formed in 2008 and operating out of Wiltshire, Vysiion Ltd provide end-to-end IT infrastructure and support services, covering everything from hosted ICT services to resilient communications infrastructure for mission critical networks.
On Thursday 21st May 2015 Vysiion Ltd were presented with their ISO 27001:2013 Information Security Management Standard Certificate.
The Vysiion Ltd team have many years’ experience in designing and delivering large IT and Communications mission critical systems and projects to the public and private sectors including the blue-light services.
Visit Vysiion Ltd’s website, www.vysiion.co.uk for more information.
Lead assessor Percy Beynon (left) presenting management representative Angie Hill (right) of Vysiion with their ISO 27001 Information Security Management Standard certificate.
They are a contract packing and labelling firm who also provide bespoke services such as over labelling, decorative packing and tagging.
On Wednesday 27th May 2015 Wyepak Limited were presented with their ISO 9001 Certificate.
Their 34 strong team are based in a 20,000 sq. ft. factory equipped with state of the art machinery including; five semi-automatic labelling lines, packing facilities consisting of taping & shrink wrapping.
Like more information? Visit their website, www.wyepak.co.uk/.
On Thursday 18th June 2015 ISO Quality Services will be hosting a celebration event at Browns at the Quay, Worcester with numerous local businesses attending.
As we continue to grow from strength to strength we wanted to take this opportunity to say a massive thank you to all the businesses that have helped us get to where we are today, as well as welcoming along some new faces.
Taking place between 5pm and 8pm, the event will include the following:
We would like to say a massive thank you to our event sponsors, The Leadership Trust, Browns at the Quay, Worcester and 3SDL.
Communication plays a fundamental part in the success of any ISO Management Standard and this is something that will become integral to the upcoming revisions of the ISO 9001 Quality and ISO 14001 Environmental Management Standards.
Here are some tips to improve the communication channels within your organisation:
Source: How Stuff Works
The ISO 27001 Information Security Standard is a great way for companies to co-ordinate their attack on breaches. The processes and procedures that it helps organisations put in place are invaluable in ensuring that everyone is singing off the same hymn sheet.
That being said, it is not bullet proof and evidence of this came when one of the leading anti-virus software companies became a target for unscrupulous individuals who hacked into their systems.
It is believed that the hackers broke into the Kaspersky Lab‘s systems so as to gain information about its new technologies. They have since assured customers that their information was not accessed but this does emphasise that EVERYONE is at risk.
Reports appear to suggest that the hackers gained entry through a floor in Microsoft software, much in the way previous hackers utilised a floor in Microsoft Word.
Implementing the ISO 27001 Information Security Management Standard might not protect a company completely but it does raise the amount of time, effort and resources that criminals need so as to be able to create a successful attack.
Such a system can help prevent opportunists, human errors and ensures that an organisation is doing all it can.
As discussed in a previous article, the BS OHSAS 18001 Health and Safety Management Standard is in the process of being revised and will be released as an internationally recognised ISO Management standard.
Taking the form of ISO 45001, this new standard recently moved a step closer on the 8th June with help from experts from over 70 different countries. In the current stage of the process, more than 75% of members approved the latest draft put forward. Later this year, the standard will be put before a public vote once all the current comments are reviewed.
The new standard will focus on the following aspects:
If you already hold the BS OHSAS 18001 or are looking at implementing the Health and Safety Management Standard, please click here for the latest advice.
It is true! Although not being revised since 1980, this standard aimed at helping people create the perfect cup of Tea. As per the ISO website, the ISO 3103:1980 is described as:
“The method consists in extracting of soluble substances in dried tea leaf, containing in a porcelain or earthenware pot, by means of freshly boiling water, pouring of the liquor into a white porcelain or earthenware bowl, examination of the organoleptic properties of the infused leaf, and of the liquor with or without milk or both.”
The Standard has numerous steps to making the perfect cup which include the following:
As of July 2015, the way in which holiday pay is calculated is changing which could cause ramifications as far as businesses are concerned. The latest ruling means that employers will have to take into account commission and overtime when calculating how much holiday to pay.
What is also significant is that employees will be able to back date claims for up to 2 years before the July change. In the future however, any underpayment claim must be made within 3 months of the alleged underpayment.
For employers there is some positive news however as this method of calculating is restricted to the 20 days statutory holiday required by the Working Time Directive, rather than the 28 days in UK Law.
Another piece of interesting information is that work-related travel may also be included while holiday will be accrued even during sick leave.
Source: ACAS and Forum of Private Business
As an independent organisation, we understand how important training is to a company and have seen first-hand the boost to morale, profits, customer satisfaction and employee loyalty.
We are also aware that delivering high quality services, consistently, is a challenge for any organisation which is why we aim to make it easier for you.
Our courses are intensive but fully interactive sessions, which focus on the important element of training – the end application!
Dates: 9th September 2015 (9.00am start)
Cost: £295 + VAT per delegate (Inc. materials & refreshments)
I have lots of questions; is this course right for me?
Have you recently implemented ISO 9001; are you new to the standard or are you not sure if ISO 9001 is for you? Then this is an excellent introduction for anyone involved in the development, implementation and management of ISO 9001.
This training course is designed to help your organisation demonstrate commitment to quality and customer satisfaction, as well as continuously improving your quality management systems (QMS).
Our friendly trainers will help you overcome any reservations you might have and enable you to understand the requirements of the standard, help you to improve your management processes and prepare your business for growth.
And finally it’ll provide an overview of the purpose and requirements of ISO 9001 as a tool for business improvement.
Quality Manager training will cover the following topics, as well as allowing for question & answer sessions on the day:
Dates: 29th/30th September 2015 (2 day course)
Cost: £450 + VAT per delegate
No information security management system can achieve its potential unless the underlying principles are understood, supported by management and become part of a company’s normal operating procedure.
This course will address the main principles and elements involved when adopting the ISO 27001 standard and provide a foundation for companies who are interested in using the standard as the mainstay for their information security approach.
You will gain an understanding of:
• categorising and mitigating risk
• scoping and maintaining an Information Security Management System
• asset management
• setting up security governance and associated roles involved
• Principles and elements of ISO 27001
• Role of the information security management representative
• How to establish information security governance within your organisation
• Asset management – how to complete an inventory
• Completion of risk assessments
• Statement of applicability
• Document requirements
There will also be a chance for a questions and answers at the end of each session with a recap at the end of the day.
For further details of each course and others that we offer, we have a dedicated training website www.isotrainingservicesltd.com where all of our training information, courses and dates will be available, along with case studies, news articles and Meet the Trainer!
Please take the time to visit us!
To book your place please call 01905 670303 or email our Training Co-ordinator firstname.lastname@example.org
REMEMBER IF YOU ARE A CURRENT CLIENT OF ISO QUALITY SERVICES YOU ARE ENTITLED TO A DISCOUNT ON ALL OUR COURSES…PLEASE CONTACT US FOR MORE DETAILS
If you haven’t joined already – what are you waiting for?
ISO news, training updates and offers, meet the ISO QSL team and connect with other like-minded individuals.
Visit us at: ISO QSL LinkedIn Company page
Time: 5.00pm – 8.00pm
Venue: Browns at the Quay, The Old Corn Mill, 24 Quay Street, Worcester WR1 2JJ
Website: ISO Quality Services
Thank you very much to our event sponsors, The Leadership Trust, Browns at the Quay and 3SDL, without whom, the event would not be able to take place.
Cost: FREE to members – £10.00 +VAT to non-members
Time: 08.00 am – 11.00 am
Venue: Birmingham Chamber of Commerce, 75 Harborne Road, Edgbaston, Birmingham, B15 3DH
Website: Greater Birmingham Chamber of Commerce
Continuing on from the success of our PQQ (Pre-Qualification Questionnaires) focused Tender Breakfast in February we are pleased to announce the date for our next event. This will be facilitated by our partners, Thornton & Lowe, bid and tender specialists. We also have Anneke Clarke, Procurement Manager of Solihull Community Housing, attending. She will be providing an insight into what she looks for in suppliers and how her team evaluate tenders.
This event will cover:
Plus there will be lots of opportunity to network and potentially identify partners for that next crucial bid.
The Government is committed to engaging small and medium businesses in the supply chain – so make sure you are involved.
Time: 7.30am – 9.30am
Venue: Kidwells House, 4 Coldnose Road, Rotherwas Industrial Estate, Hereford, HR2 6JL
Website: Kidwells Group
No Frills, No Fuss, No 60 second intro – just a good straight forward FREE networking event with coffee and croissants.
There will be the opportunity at each meeting for one business to give a 10 minute overview of their business and to bring brochures and marketing material. The business chosen for the following meeting will be drawn from the business cards provided at the event.
The NEXT business profilers are Michael Haile and Chantall Herbert of ISO Quality Services Ltd.
Cost: FREE to members – £10.00 +VAT to non-members
Time: 09.00am – 11.00am
Venue: Birmingham Chamber of Commerce, 75 Harborne Road, Edgbaston, Birmingham, B15 3DH
Website: Greater Birmingham Chamber of Commerce
Being a Chamber member provides you with lots of opportunity to network, raise your business profile and help you gain greater knowledge and skills which can give your business differentiation and a real advantage. This event gives delegates the chance to understand more about the products, services and benefits membership can bring your business and how to use these effectively to help develop and grow your business.
Whether you are a prospective member, have recently joined, or simply wish to refresh your knowledge about what is available in order to get the greatest return on your investment, this event is designed for you.
Director of Events, Henrik Court is the key speaker at this event. Henrik has more than seven years experience of working for the Chamber and will help you to create an action plan to take back to your business for future implementation. Premier Member Relationship Manager, Howard Blow, will also be speaking about the features and benefits of membership.
Steve Bushell from Probrand Ltd, will be sharing his experience of being a member and how this has helped to raise the profile of the company.
Time: 08.30am – 11.00am
Venue: Worcestershire County Cricket Club, Worcester WR2 4QQ
Website: Herefordshire & Worcestershire Chamber of Commerce
All members are invited to join us for a Maximise Your Membership Event in their first three months. This FREE event is sponsored by ISO Quality Services Ltd and offers members the opportunity to meet the Chamber team and find out some of the many ways to make the most of their membership. Attendees will hear from members of the Chamber membership team and the Chief Executive about their experiences of membership and how they get maximum return from their investment. There will also be plenty of tips for networking effectively.
Receive a free case of wine or a £50 Marks & Spencer’s Voucher…..the choice is yours!
(To qualify for this you must refer a successful lead).
To offer your referrals please contact – email@example.com or call 01905 670 303
ISO Quality Services Ltd are proud to specialise in the implementation and certification of the Internationally recognised ISO and BS EN Management Standards.
Do you want to get ahead of your competition? Win more tenders or save time and money on reoccurring issues? Contact us today on 0330 058 5551 or email firstname.lastname@example.org.
Alternatively, you can request a quote by filling out our enquiry form and a member of our team will be in touch shortly.