Training success strikes again…

23 Sep, 2013

Wednesday 11^th September 2013 saw ISO Quality Services Limited open our doors to 10 fresh faced delegates who were to attend the Quality Manager Training Day.

The training day was held in our onsite training facilities based at our offices in St Johns, Worcester.  The day was aimed at new quality managers, other managers within the company involved in quality management and anyone who was looking to refresh their knowledge.

The Quality Manager training Day covered the following topics:

• Principles and elements of ISO 9001
• Role of the Quality Manager
• How to integrate ISO into the daily activities of the business
• Effective objective setting
• How to run a Management Review Meeting effectively
• Guide to internal auditing
• Continual improvement
• Question and answer sessions throughout

Throughout the day, delegates took part in practical exercises to test the knowledge they were learning.  They included the below…

• Identifying the benefits that ISO 9001:2008 can bring to the Company, Staff and Customers.
• Identifying the key skills and attributes required to make a successful Quality manager.
• Setting effective objectives.

Picture (left and right) Practical exercises that the delegates took part in.  Picture (middle) of the training room before the delegates had arrived.

Graham Binns who lead the Quality Manager Training Day commented:

“Overall, I was delighted with the Quality Manager Training Day.  All of the delegates took full advantage and gave 100% participation, involving themselves in the discussions and the practical exercises.”

So you’ve seen the pictures, Graham thinks the day went well, however what did our delegates think?

‘Plenty of participation and encouragement, good level of information’

‘I thought the training was very thorough and delivered to a high standard’

I enjoyed the training day, I now feel am able to go back and start implementing!’

Are you booked on…?

Our next Quality Manager Training day is yet to be announced; however we have these other training courses you may be interested in:

• Environmental Manager Training – Wednesday 16^th October 2013
• Risk Assessment Training – Tuesday 5^th November 2013
• Internal Auditor Training (Date to be announced)

All of our training days are on our website, for more information go to ISO training or by contacting us on clientrelationship@isoqsltd.com, calling 01905 670303 and speaking with Catherine or Lynne.

Well done and thank you to all of our delegates that attended – we hope to see you again soon!