ISO Quality Services Ltd – May 2016 Newsletter

16 May, 2016

Welcome to the May 2016 edition of the ISO Quality Services Newsletter

We hope you’re having a good month so far! In this edition – the countdown to Strictly Worcestershire 3 has started, your invite to join us at our upcoming Golf Day and get to know a new member of our team; Nicky!

What’s in this issue?

Recently Certified Clients

When did you last increase your on-line security investment?

The countdown to Strictly Worcestershire 3 has started

Join us at our upcoming golf day

Meet the Team: Get to know Nicky

Be part of our LinkedIn community

Refer a friend

Our Recently Certified Clients

We are pleased to announce that the following clients have had their presentation and received their certificates in the month of April:

Hancock Hutton Langues Services

On Wednesday 6th April 2016, Hancock Hutton Langues Services were presented with their ISO 9001 Quality Management and ISO 17100 Translation Management Certificate. Hancock Hutton Langues Services is a Translation company based in Bordeaux, France.

Presentation Photograph

Left to right: Sophie Dubois, Violeta Alegre, Manon Divet, Patricia Grange, Rosie Gibson, Garry Hutton, Emilie Ossard, and Peter Hancock of Hancock Hutton presented with their new ISO 9001 and ISO 17100 certificates by lead assessor Andy Graham.

The Wool Packaging Company Ltd

On Monday 25th April 2016, The Wool Packaging Company Ltd were presented with their ISO 9001 Quality Management Certificate. The Wool Packaging Company Ltd provide insulated packaging among other things.

Left to right: Jessica Morris (Finance Manager) and Josie Morris (Sales and Marketing Director/Management Representative) from the The Wool Packaging Company are presented with their new ISO 9001 certificate by lead assessor Andy Graham.

When did you last increase your on-line security investment?

New statistics from the EEF suggest that 56% of small businesses in the UK have failed to increase their cyber security investment in the past two years.

It was also reported that a fifth of businesses also do not adequately inform their employees as to the risks and effects of cyber-attacks.

This is linked to findings that only 56% believed that their board see security as a serious priority.

74% of small businesses reported breaches in the last year. Cyber-attacks can come in various forms including viruses, spyware and malware and the average breach can cost a small business £311,000.

For larger businesses this average figure rises to £3.14m. New figures from Government research also suggest that in the past year, two-thirds of big UK businesses have been hit by a form of cyber-attack.

These results were released with the Cyber Governance Health Check, which was created by the government after the ransom of data at TalkTalk in October 2015.

The government plan to launch a dedicated National Cyber Security Centre this year and have announced they will spend £1.9m over the next five years.

So what can we do to reduce the risks?

  • When you put in new technology, look at raising your security budget to manage the associated risks
  • Look at putting practises in place such as Cyber Essentials or the all-inclusive ISO 27001 Information Security Management System, which is a comprehensive view of information security
  • Train your employees as to the risks – less than half of companies’ train employees in cyber awareness more than once a year and even then most use out-dated methods
  • Modify training to suit employees’ individual needs and role – are the risks the same for everyone? What does one employee access that another does not?

This July we are relaunching our Information Security training with new intermediate and advanced courses. For more information please contact us or for course content and dates visit our training website.

Sources: Sky News, IT Portal

The countdown to Strictly Worcestershire 3 has started!

This year our Operations Director, Jennifer Appleton is taking to the dance floor as a contestant in Strictly Worcestershire 3.

She is partnering with Handelsbanken’s Chris Orr, and together the couple will be dancing to raise money for two wonderful charities.

Strictly Worcestershire is a black-tie charity dinner and dance competition featuring local business professionals. Each couple will perform two, two minute ballroom category dances. These will be judged by a special guest panel of judges as well as the audience.

The contest, now in its third year, is sponsored by H1 Healthcare, a recruitment, training and healthcare provider.

Jennifer, who takes part in many local charity initiatives, wanted to show her support for the charities Strictly Worcestershire supports; Ladies Fighting Breast Cancer and the Worcestershire Breast Cancer Unit.

The Worcestershire Breast Unit Campaign is a registered charity with the aim of raising £1.8million. This money is to fund the establishment of a new, dedicated Breast Unit at Worcester Royal Hospital for use by women and men across Worcestershire for all breast related issues.

Ladies Fighting Breast Cancer was established in 2000 by Veronica Kumeta and the late Sue Macmaster, after their friend Carol Knaggs was diagnosed with Breast Cancer. The charity works alongside the Queen Elizabeth Birmingham.

Around 500 women and 100 men in Worcestershire are diagnosed with breast cancer every year. UK survival rates lag significantly behind most of Europe. Progress is dependent on funding for continued research and new methods, equipment and facilities.

To show your support for these two fantastic charities please visit the ‘Team Sharon’ Just Giving Page to make a donation.

You can follow Jen & Chris in the run up to the big night on Twitter @JennifORR and on Facebook.

Are you a keen golfer?

On Wednesday 8th June ISO Quality Services will be hosting an 18 Hole Stableford Competition at Bransford Golf & Country Club, Worcester.

The agenda for the day is a 10.00am registration with bacon butties, tea and coffee and the chance for networking before heading out to the course for an 11.00am tee off.

At 4.30pm sit down to enjoy a one course meal followed by a prize giving presentation and raffle, before continuing networking until around 6.00pm.

The cost of the day will be £35.00 per player including a donation to our charity, the Midlands Air Ambulance.

On arrival you will be given a complimentary pack of three ISO Quality Services golf balls and a limited number of buggies are available on a first come first served basis.

So if you would like to join us for a day on the green or for more information please contact Hanna.

Golf Day - Invite

Meet Our Team

While it is our job to find out lots about you and your business requirements, we thought that you might like to get to know us a little bit better. Each month we will introduce you to a member of our team, giving you opportunity to learn more about each of us!

Get to know Nicky!

This month you can find out all about Nicky, our new Finance Assistant!

What is your role in the office?
My role in the office is to provide comprehensive accounts administration and company financial analysis (it’s nearly as exciting as it sounds!)

What is your favourite thing about working at ISO Quality Services?
My favourite thing about being here is working alongside some lovely people.It’s good to feel part of a team and that you are making a valuable contribution.

Why did you choose this profession?
To be honest, I didn’t actually choose this profession. After I left college at 18, I applied for a few various roles within different organisations including banking, town planning and retail. I chose to accept a junior accounts position at the head-office of a national DIY retailer as I hadn’t yet passed my driving test and could get a lift easier to there! As it happened, I enjoyed the challenge of the work and have never looked back.

Tell us something in the office nobody knows about you
I have a very mixed ancestry, having descended from Cheyanne Indians from North America from one side of the family and Irish royalty on the other, I never know which box to tick when asked for my ethnic origin!

If you could bring one musician back from the dead, who would it be and why?
If I could bring back one musician from the dead, it would probably be Johnny Cash, his music just got better as he got older and still stands the test of time.

What’s the most adventurous thing you’ve ever done?
Driving blind-folded around an obstacle course as part of a team building exercise, scary but fun!


Be part of our LinkedIn community

If you haven’t joined already – what are you waiting for?

ISO news, training updates and offers, meet the ISO QSL team and connect with other like-minded individuals.

Visit us at: ISO QSL LinkedIn Company page
Twitter: @ISOQSL

Are you a client of ours? Would you recommend our services to your clients / suppliers…why not refer a friend?

Win a case of wine worth £1,000Receive a free case of wine or a £50 Marks & Spencer’s Voucher…..the choice is yours!

(To qualify for this you must refer a successful lead).

To offer your referrals please contact – or call 01905 670303


ISO Quality Services Ltd are proud to specialise in the implementation and certification of the Internationally recognised ISO and BS EN Management Standards.

Do you want to get ahead of your competition? Win more tenders or save time and money on reoccurring issues? Contact us today on 0330 058 5551 or email

Alternatively, you can request a quote by filling out our enquiry form and a member of our team will be in touch shortly.

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