ISO Quality Services & Apprenticeships

29 Nov, 2016

We have been investing in apprentices for 3 years and apprenticeships form a big element of our company culture.

Our first Business Administration apprentice, Natalie Allison, joined the company in 2013. After enjoying three years with us in our Client Services department, Natalie is moving on to pursue a career in the events industry.

Natalie began her journey with ISO Quality Services Ltd in June 2013 as a Trainee Client Relationship Administrator whilst doing an NVQ Level 2 in Business and Administration Apprenticeship.

In her early days she helped to look after our existing client base, managing relations with our sub-contractors and also helping to gain existing client new business.

After displaying an interest in sales, Natalie put herself forward for a role in our New Business team, identifying sales leads and bringing new clients on board.

During and after the completion of her apprenticeship, Natalie was given the opportunity to become a Heart of Worcestershire College Apprenticeship Ambassador. As an ambassador she visited the Houses of Parliament, discussing apprenticeships with MPs and getting their thoughts. She was also invited to join the WMYAAN (West Midlands Young Apprenticeship Ambassador Network). The group was recently created and apprentices work together to build the network and generate interest in apprenticeships.

Throughout her time with us, Natalie has benefited from various training courses, including sales and professional telephone skills training, team building and time management courses, which have all enabled her to grow both professionally and personally. Through her work with us, Natalie was also nominated for a Wonderful Worcestershire Women award. After taking part in a formal interview and a panel presentation, she came in 2^nd place in the category of Young Business Woman of the Year – a fantastic achievement!

“Since I started back in June 2013, I have had a lot of opportunities to develop and have also tried a variety of activities within the roles I have been in. I am more organised, I manage my time better and have become a lot more confident than when I first started. The skills I have learn since being here are invaluable, it has provided me with skills and
attributes that are great for any workplace.” – Natalie Allison

We wish Natalie all the best in her new position, and hope her apprenticeship has provided the right foundation for her future development.

As a company we will continue to invest in apprenticeships to develop and support young people within Worcestershire.