ISO 9001 Objectives and staff engagement
ISO 9001 Objectives and staff engagement
£59.00 +VAT
Please enter the number of attendees below.
Module overview
Effective objectives are at the heart of any successful organisation. ย Clause 6 of ISO 9001 focuses on planning, including the establishment of quality objectives that support the continual improvement of your business. ย Objectives provide a clear direction, measure progress, and help ensure your Quality Management System (QMS) is achieving its intended outcomes.
This module explores how to set, communicate, and review objectives, as well as strategies for engaging staff in quality initiatives. ย Youโll learn how to make objectives meaningful, actionable, and aligned with your organisationโs goals, helping create a culture of continual improvement.
Learning outcomes
By the end of the module, you will have:
- An understanding of how objectives can be used to drive business improvement
- A process for developing, communicating, and reviewing objectives
- A communication plan for raising staff awareness
- Considered staff engagement strategies and planned how to maintain engagement
- Share examples of good practice
Youโll also receive:
- A reflection log to help you identify quality objectives and improve staff engagement in continual improvement
- Recommended next steps for strengthening your quality objectives and staff engagement
- A communication plan template
Is this module right for me?
This module is ideal if you:
- Want an understanding of quality objectives and staff engagement strategies
- Prefer to learn at your own pace and in your own time
- Need a quick refresher, or are new to quality management
No prior knowledge is required.ย This module is beginner-friendly and designed to help you build confidence from the ground up.
For a more in-depth look at ISO 9001, our auditor-led training may be a better fit.
What’s included?
- Access to the ISO 9001 Objectives and Staff Engagement online training module
- A reflection log to help you identify quality objectives and improve staff engagement in continual improvement
- Recommended next steps for strengthening your quality objectives and staff engagement
- A communication plan template
- A knowledge check and personalised training certificate
- Six months of access to revisit content whenever you need
How does online ISO training work?
Once payment is received, we will email your login details to you. ย If you don’t receive this email, please check your junk folder or contact us.
After completing the pre-training survey, training module, and knowledge check, you can download your personalised certificate for your records.
Looking to build a stronger understanding of ISO 9001?
For a deeper understanding of ISO 9001, our auditor-led ISO 9001 training provides a detailed, clause-by-clause explanation of the standard. ย Delivered by one of our experienced lead auditors, this one-day course is designed to help you apply theory to real-life business scenarios. ย Youโll also benefit from peer learning, sharing challenges and insights with other delegates.
Alternatively, you can enrol in our ISO 9001 online training bundle. ย This package includes all six ISO 9001 training modules, while saving over 20% compared to purchasing modules individually.
Who should take this module?
Anyone involved in the implementation and day-to-day running of your management system, as well as those looking to build or refresh their understanding of the topic.ย
Do I need prior ISO knowledge?
No.ย This module provides a helpful introduction and is suitable for beginners.ย
How long does it take to complete the module?
Each module takes approximately 30 minutes to complete.
Is there a test?
Yes, a short knowledge check at the end of the module is required to receive your certificate.ย
Do I need headphones?
Yes, some modules require the use of headphones or speakers at certain points to access essential audio content. We recommend having them ready before you begin to ensure a smooth learning experience.
Can I revisit the module after completion?
Yes, youโll have full access to the module for up to six months, so you can revisit the content at any time.
How do I access the module?
Our online training platform can be accessed via the Client Portal button at the top of this page or by following this link: https://train.isotrainingservicesltd.com/
Do you offer discounts for teams?
Yes.ย If you need to train more than 20 people, contact us to arrange a multi-user licence and discounted pricing.ย ย
DO YOU NEED SOME ADVICE?
If youโre not sure if online, auditor led or bespoke training is best for you, please contact us. Weโll be delighted to help.
Donโt forget, we also offer certification and consultancy services in many countries too.
