June 2023

How can going green with ISO 14001 benefit a business?

There’s been a lot of discussion regarding the ISO certifications that concentrate on the eco-friendly nature of a business, namely the ISO 14001 (Environmental Management). Initially it may seem as though ISO certification and going green are unrelated yet when we delve a little deeper we can identify why they are so intrinsically entwined. The ISO 14001 […]

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Unleashing the power of online reviews

Clause 9 is a critical aspect of a well-functioning management system.  The ISO 9001 Quality Management System (QMS) places a strong emphasis on customer satisfaction and the need to measure, evaluate and improve performance.  But what impact do online reviews have on your business’s performance evaluation? Utilising online reviews can revolutionise your understanding of customer

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