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ISOQSL has been serving the business community since the year 2000. We specialise in ISO Certification for the International Standards Organisation
It is the confederation for standardisation, and the term I.S.O. represents the name of The International Organisation for Standardisation, with headquarters in Geneva Switzerland.
It is the hallmark for Audited Quality Management Control Systems throughout Trade and Industry effecting all areas of business and qualified by ISO Certification.
For more information on ISO Registration click here and follow the steps on “Certification”. or click on the “Contact Us” button in the navigation bar.
ISO 9001:2000 and ISO 14001 (environmental) certification provides substantial comfort for your potential customers by significantly enhancing your status and image as well as providing proof that you are really serious about quality. Other areas of interest for certification are: ISO 18001 (Health and Safety) ISO 22000 (Food Safety) and ISO 27001 (Information Technology). For more on ISO click on Why ISO or About ISO
From our own experience, we know how important training is to a company. We have seen firsthand what the difference proper training can be for small and large companies. For further details and cost click on the link ISO Training.
THE AUDIT
The aim is a continual process of review and assessment, to verify that the system is working as it's supposed to, find out where it can improve and to correct or prevent problems identified. It is considered healthier for internal auditors to audit outside their usual management line, so as to bring a degree of independence to their judgements.
Under the 1994 standard, the auditing process could be adequately addressed by performing "compliance auditing":
- Tell me what you do (describe the business process)
- Show me where it says that (reference the procedure manuals)
- Prove that that is what happened (exhibit evidence in documented records)
The 2000 standard uses the process approach. While auditors perform similar functions, they are expected to go beyond mere auditing for route "compliance" by focusing on risk, status and importance. This means they are expected to make more judgements on what is effective, rather than merely adhering to what is formally prescribed. The difference from the previous standard can be explained thus:
- Under the 1994 version, the question was broadly "Are you doing what the manual says you should be doing?", whereas under the 2000 version, the question is more "Will this process help you achieve your stated objectives? Is it a good process or is there a way to do it better?".
- The ISO 19011 standard for auditing applies to ISO 9001 besides other management systems like EMS ( ISO 14001) etc.
Advantages
It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation.
The quality principles in ISO 9000:2000 are also sound, according to Wade, and Barnes, who says "ISO 9000 guidelines provide a comprehensive model for quality management systems that can make any company competitive."
Barnes also cites a survey by Lloyd's Register Quality Assurance that indicated, “ISO 9000 increased net profit”, and another by Deloitte-Touche that reported, “the costs of registration were recovered in three years”.
According to the Providence Business News, implementing ISO often gives the following advantages:
- Create a more efficient, effective operation
- Increase customer satisfaction and retention
- Reduce audits
- Enhance marketing
- Improve employee motivation, awareness, and morale
- Promote international trade
In today's service sector driven economy, more and more companies are using ISO 9000 as a business tool. Through the use of properly stated quality objectives, customer satisfaction surveys and a well-defined continual improvement program companies are using ISO 9000 processes to increase their efficiency and profitability.
ISOQSL are able to offer a service which not only minimises your valuable management time input but also allows us to predetermine the precise cost of certification.
When you have studied the facts and fee scale we would be delighted to arrange for an informal (no cost) visit to your premises by one of our Senior Advisors to meet for a general informal discussion on how our service can help your business.
At this site, you will discover all about ISOQSL, as well as our courteous and resourceful staff.
Feel free to browse around this site. If you have comments or questions about our services, or simply need more information and want to contact us, click on the contact button on any page within this site.
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