Background

I have worked in a customer service/administration role ever since leaving school where I went into a Business and Administration apprenticeship. My journey started in the Property Management sector and I was taken on as a permanent member of staff following completion of my apprenticeship and stayed at the company for 5 years. During this time, I also completed an NVQ in Customer Service. I then moved on and went to work for a Fleet Logistics company looking after the Demo and Marketing fleets for one of the big manufacturers and stayed at the company for nearly 9 years. Being an organised person like myself was key to this role.

Role

I have recently joined the ISO QSL team as a Client Care Advisor and I am excited to put all the knowledge and experience that I have gained during my career so far into supporting my new clients and helping them to improve their businesses through the use of ISO management systems.

Personal

Outside of work, spending time with my family is my priority. In my spare time, I enjoy socialising with friends, reading, keeping active and after a busy day I love to chill on the sofa with a good TV series or film and my colouring book!