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ISO 17100

ISO 17100 Translation Services Management System

The ISO 17100 is internationally recognized standard for companies within the translation industry, which covers the essential processes for providing a translations service.

It establishes and defines the translator, their technical resource and quality of service. Its aim is to outline the service a client will receive within a recognized set of procedures that are carried out to best practice.

The ISO 17100 standard integrates terminology used in the translation field, by creating a standard structure for translation services. It simplifies the interaction between clients and translator in terms of their contractual needs.

 

By implementing this standard you will be able to:

  • Prove the company’s capability to provide a quality service through a fully traceable system, ensuring case files are fully backed up and retrievable and that important work is not lost.
  • Increase client base by being able to tender for contracts that require an internationally recognized management system.
  • Ensures that client cases are managed, coordinated and scrutinized for accuracy by a qualified case manager – eliminating the margin for error and / or customer complaints.
  • Increase customer confidence and giving reassurance to the prospective clients that you follow a recognized specialist standard while under taking their translation requirements.
  • Provide assurance that you employ appropriately qualified staff – both interpreters and translators are qualified to undertake the task in a professional and effective manner to the latest industry standards.
  • Heighten morale and motivation as employees have defined processes and procedures that result in a quality and consistent service being provided.

How do I get ISO 17100 certification?

With ISO Quality Services Ltd you could be certified in 6 weeks. We will produce all necessary documentation to support you, and our friendly office team is on hand to help.

As part of our service, you will receive one remote audit at 6 months and one on-site visit at 12 months.

Initial Assessment

Creation of Documentation

Presentation of Certification

6-8 Weeks

ISO 9001 Quality Management System

ISO 27001 Information Security Management System

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