ISO 17100 Translation Services Management System

The ISO 17100 is internationally recognized standard for companies within the translation industry, which covers the essential processes for providing a translations service.

It establishes and defines the translator, their technical resource and quality of service. Its aim is to outline the service a client will receive within a recognized set of procedures that are carried out to best practice.

The ISO 17100 standard integrates terminology used in the translation field, by creating a standard structure for translation services. It simplifies the interaction between clients and translator in terms of their contractual needs.

By implementing this standard you will be able to:

Prove the company’s capability to provide a quality service through a fully traceable system, ensuring case files are fully backed up and retrievable and that important work is not lost.
Increase client base by being able to tender for contracts that require an internationally recognized management system.
Ensures that client cases are managed, coordinated and scrutinized for accuracy by a qualified case manager – eliminating the margin for error and / or customer complaints.
Increase customer confidence and giving reassurance to the prospective clients that you follow a recognized specialist standard while under taking their translation requirements.
Provide assurance that you employ appropriately qualified staff – both interpreters and translators are qualified to undertake the task in a professional and effective manner to the latest industry standards.
Heighten morale and motivation as employees have defined processes and procedures that result in a quality and consistent service being provided.

How do I get ISO 17100 certification?

With ISO Quality Services Ltd you could be certified in 6 weeks. We will produce all necessary documentation to support you, and our friendly office team is on hand to help.

As part of our service, you will receive one remote audit at 6 months and one on-site visit at 12 months.