Summary
With over 20 years of experience in business coaching covering various topics including quality, assessor, consultant, trainer, and facilitator, Julia can bring a wealth of experience and knowledge to your business.
Julia looks to work collaboratively with clients to define desired outcomes and enable organisations to achieve business improvements.
Experience with ISO QSL
Julia looks to help businesses so they are able to achieve business improvements. By doing this, Julia specialises in the ISO standards:
- ISO 9001 Quality Management
- ISO 14001 Environmental Management
- ISO 27001 Information Security Management
- ISO 45001 Occupational Health and Safety Management
- ISO 17100 Translation Services
- BS EN 15713 Secure Destruction of Confidential and Sensitive Material
Julia’s early career began in Operational and Strategic Management, working with the Civil Service. She then used the experience gained from this to support businesses in the implementation of ISO management standards.
Julia has gained recognition for her experiences and is a Chartered Institute of Personnel and Development (CIPD) qualified HR and training professional. She is a key trainer here at ISO Quality Services, creating and delivering training on management standards.
Background
Julia has over 20 years of experience working in various sectors such as the NHS, central Government, aerospace and education. Julia has worked for some big names such as Travelodge, Jaguar Land-Rover and E-ON.
Working with these businesses has given Julia an enthusiasm and passion for ‘excellence’ and customer service. Julia’s experience has given her profound knowledge in helping customers improve their satisfaction levels.