Background
Before joining the team at ISO Quality Services in 2018, I spent 12 years in the commercial property sector, building experience through administration, marketing and business support. During that time, I completed qualifications in Business and Administration and marketing with the Chartered Institute of Marketing (CIM), giving me a strong foundation in both business operations and strategic marketing.
Since joining ISO QSL, I’ve continued to develop my expertise, completing a Digital Marketing Degree through an apprenticeship with the company. In 2023, I was proud to be named a finalist for Degree Level Apprentice of the Year at the Worcestershire Apprenticeship Awards.
My Role
During my time as ISO QSL, I’ve developed extensive knowledge of digital marketing alongside a strong understanding of the ISO standards that help organisations improve.
I manage our SEO and PPC strategies, helping businesses find the information and support they need when looking to achieve ISO certification. I also oversee our website, creating content that makes complex standards accessible and demonstrates the practical benefits they can bring to organisations of all sizes.
I work across a wide range of standards including:
- ISO 9001 Quality
- ISO 14001 Environmental
- ISO 27001 Information Security, Cybersecurity and Data Privacy
- ISO 45001 Occupational Health and Safety
- ISO 22301 Business Continuity
- ISO 42001 Artificial Intelligence (AI)
- ISO 17100 Translation Services
- BS EN 15713 Secure Destruction of Confidential and Sensitive Material
Life Outside of ISO QSL
Outside of work, life is kept busy by my two young children and Dachshund. I love getting outdoors, whether that’s walking along Pitchcroft Racecourse and the River Severn or heading out for a year.
When I do get some downtime, I enjoy yoga, getting lost in a good book and getting creative. I also love spending time with friends and family whenever I can.