Welcome to the Client Services Team


This group of friendly individuals will always endeavour to help with any queries that you may have. Your queries could include questions surrounding the implementation of a Management Standard, any issues regarding meetings, help completing tenders, as well as information regarding the Standards themselves.

Lynne Thomas
Client Services Project Manager

Lynne has considerable knowledge of the standards and her specialty is helping clients with the breaking down of the clauses.

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Lauren Kebby
Client Services Advisor

Having recently graduated from university, Lauren predominantly specialises in the booking and confirming of meetings as well as all visit queries.

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Grace Haines
Client Services Advisor

Grace’s role focuses on creating new documentation in order to enhance our client’s experience while checking reports and client documentation.


Kerrie Radburn
Client Services Advisor

Kerrie assists the New Business Team looking after clients up until the certification presentation process. Kerrie also provides administrative support for the Client Services team and can help answer you queries.

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