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5 Feb, 2020
Teneo Linguistics Company (TLC) implemented the ISO 17100 Translation Services Management System to ensure they have the correct processes in place to provide the best customer service in their field, where they provide customisable language services in over 150 languages.
Lead Assessor, Colin Watkins, comments: “It was evident from the start of the process that the organisation was fully committed to achieving this standard and already had in place the robust policies and procedures which complied with the requirements of the standard.
Customers and potential customers can be rest assured that all personnel involved in the translation process have the necessary skills, qualifications, experience and access to technological resources to fully understand and successfully meet all their specifications and expectations”.
Account Manager, Chrissy Bligh, adds: “Hana and the whole team at Teneo Linguistics have been a pleasure to work with from the start. If I needed any information I knew I could rely on them to come back to me promptly, efficiently and with a positive mindset. I look forward to seeing the business develop and go from strength to strength”.
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