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I am a certified quality professional with extensive experience (20 years +) working in the field of quality and customer driven process improvement. Prior to joining QSL as a Lead Assessor, I worked for one of the largest technology companies in the world, designing and delivering a diverse range of programmes, spanning a wide variety of areas ranging from ISO 9001 compliance to US legislation linked regulation (Sarbanes – Oxley), Operational Excellence and, more recently, strategic account relationship assessment
I have worked for (or with) companies from all the main industry segments (from SME to Fortune500) drawing on a broad base of experience (sales/marketing/regulatory affairs/business management systems/customer experience leadership). I have to say, the most enjoyable and satisfying part of my work has always been helping individuals and teams achieve their goals!
I have a young and energetic family…so much of my spare time is spent outdoors (often in wellies or on a bicycle). I really enjoy cooking and trying out new recipes (although they don’t always go to plan!). I love holidaying in France as the food and wine is so sensational!
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