ISO Quality Services Ltd – Newsletter August 2012

24 Aug, 2012

Welcome to the August edition of our newsletter – we have now finally moved offices so are sending this from our new and improved office facilities! We hope you enjoy this months newsletter – please remember if there’s anything you would like to see appear within this each month to let us have your comments.

Kind Regards

Jennifer Appleton, Operations Director, ISO Quality Services Ltd

Did you know??

According to a survey carried out in 2010 in the UK across organisations it was found that 93% of large organisations and 76% of small business had experienced a security breach in the last year. Obtain ISO 27001 to safeguard your business against potential threats!

Technical vs. Keep it Simple

We at ISO Quality Services Ltd what to continue to remove the stigma associated to ISO/BS terminology. Please see below some explanations of some commonly misunderstood terms.

Controlled Document Register

A master list of a company’s standard forms, including each form’s individual reference number and date it was issued throughout the company.

Non Conformance

When something happens within the business that shouldn’t have happened and once recorded provides an opportunity for improvement.

For further technical vs. keep it simple explanations see our website: https://www.isoqsltd.com/iso-standards-definitions/

Congratulations on NVQ success!

Here at ISO Quality Services Ltd we recognise the benefits of training and personal development, members of the team have since January been taking part in completing their NVQ training. We would therefore like to wish HUGE congratulations to our Audit Administrator, Lynne Thomas, who has recently completed her Level 3 Certificate in Customer Services.

Thank you for helping us save money and recycle furniture!

We would like to thank both NISP and Worcester City Council, as both have supplied us with furniture for our new premises – ensuring we kept our green credentials intact! We will be hosting an official opening in November 2012, where we will be inviting all clients and potential clients to come and visit us – look out for your invitation nearer the time.

The BIG move is complete!

After months of planning we have finally moved into our new offices in St Johns’ Worcester. We have taken on offices on the First Floor of Oak House, Bromyard Road, which will allow us further room for expansion. As well as two large open plan offices, our new abode now boasts the facility for a training room – which means look out for new training course dates to be on our website soon!

Congratulations to…

Fallow Management Ltd

Congratulations to our existing client Fallow Management Ltd who achieved their ISO 14001 Environmental Management Certification last month. Fallow Management Ltd is a supplier of cleaning, security and waste management services based in Kent and now have both the ISO 9001 and ISO 14001 with ISO Quality Services Ltd.

Blue Sky Finance Ltd

Congratulations to Blue Sky Finance Ltd who have recently achieved their ISO 9001 and ISO 27001 with ISO Quality Services Ltd. Blue Sky are a financial consultancy providing finance to the SME community based in Evesham, Worcester.

Thames Formwork Ltd

Congratulations to Thames Formwork Ltd who achieved the ISO 14001 Certification in July 2012. Thames Formwork supply and construct reinforced concrete structure for the construction industry and are based in Chipping Norton.

Sparkle Dental Labs Ltd

Congratulations to Sparkle Dental Labs Ltd – a Mexborough, South Yorkshire, based company – who achieved their ISO 9001 Quality Management Certification. Sparkle Dental Labs manufacturer customised dental appliances.

Training News!

According to the Forum of Private Business, the main barrier for training in 61% of small businesses is cost. Remarkably one in ten firms claimed to provide no training for its workforce.

Here at ISO Quality Services Ltd we see training as an investment rather than a cost and encourage staff to put forward their training needs at all times. We also understand that some of our clients would benefit from training in relation to their ISO/BS standards; we therefore offer a variety of training courses.

Ensuring that the workforce understands the ISO systems the company runs to and the benefits of it, is imperative to the development of the standard therefore our ½ day employee briefing sessions are ideal to help with the ‘buy-in’ process please take a look at https://www.isoqsltd.com/training/ and drop us an email to admin@isoqsltd.com to register your interest.