20 May, 2014
Environmental Solutions Waste Management Limited were founded in 2004 and are based in Newbury, Berkshire. They have achieved the BS EN 15038:2009 Secure Destruction of Confidential Material Management Standard. They provide direct collection and recycling services for everything from confidential shredding to IT and Electrical Equipment Recycling – conforming to the WEEE Directive. They provide standard mixed recycling that includes cardboard recycling, paper, plastic bottles and cans as well as office furniture recycling where they provide a complete clearance service and typically get between an 80% to 95% recycle rate. The company provides regular collection services across Wiltshire, Berkshire, Hampshire and Surrey including Swindon, Hungerford, Newbury, Thatcham, Theale, Reading, Basingstoke, Hook, Fleet, Farnborough and Camberley – plus all the places in between. They can also provide ad hoc collections outside of this area so please, just get in touch with them. For more information on the company, please call 01635 550555, email or visit their website
“Lead Assessor, Graham Binns (right), presenting Management Representative, Gareth Ward of Environmental Solutions Waste Management Ltd (left) with their BS EN 15713 Secure Destruction of Confidential Material Management System Certificate.
Business Language Services Limited was founded in 1989 and are based in Cardiff. Since the company was founded, they have been helping companies break down language and cultural barriers and have gained a reputation as one of the UK’s leading language services providers to business and professional people worldwide. They have achieved their ISO 9001:2008 Quality Management Standard. The company provides the full range of language services including translation services, certified translation services, interpreting services, language training, typesetting services, proofreading, voiceovers, foreign telemarketing and language consultancy. They also offer translation from and into just about every language used today – so whether you want Welsh translation, Spanish translation, Polish or Persian or certified translation services, give them a call on 02920 667666, email or visit the website
“Lead Assessor, ISO QSL, Graham Binns (far left), presenting Senior Project Manager, Kate Figueredo (second from left), Project Manager and Management Representative, Amy Kilby (second from right) and Managing Director, Adam Burman (far right) of Business Language Services Limited with their ISO 9001 Quality Management System Certificate.
If not, this time, sadly, you will be wrong. In 2004, Africam Safari was the first ever animal park to gain certification to ISO 9001 for the quality of its guided tours and now not only boasts happy staff, happy clients, but also… happy animals! Head of the Quality Department of Africam Safari, answers questions about their quality system. They suggest how the animal paradise manages to keep quality up, and complaints down.
The decision to implement ISO 9001 was motivated by the need to align the Africam Safari’s activities, methods, responsibilities and more generally, the work of each member of the team. If they didn’t act and travel down this road, they risked growing in a chaotic fashion and losing control, which would compromise their efficiency and could mean losing their existing and future clients.
First, they should be clear about why they want to implement the standard. Although there is no doubt that ISO brings a competitive advantage to most organisations, this should be seen as a positive side-effect. A management system is designed to establish order, control and efficient planning processes, and to help make decisions based on data analysis.
The hardest thing was convincing the people involved that the system is working for them, and not the other way around. Once you have overcome this hurdle, you will secure people’s “buy-in” and everything else will follow on naturally.
They had a group of six people to implement the standard, but now they only have two full-time staff for quality management and an additional four to maintain the system (training, monitoring, technical assistance, auditing, support, surveys, etc.).
They had a raft of positive results:
Implementing ISO 9001 means streamlining the system continuously so that it becomes more flexible and practical, and generally easier to implement. The real challenge is making ISO 9001’s most basic principles part of the staff’s daily working life. This also ensures audits are carried out in a timely fashion. Source
Probably the world’s most popular Quality management standard is up for an update and is currently being revised and most recent draft of the standard is now available for purchase. ISO 9001 is reviewed every five years, meaning it is kept up to date and relevant. The standard, has now been made available for DIS – Draft International Standard. You may be thinking why a ‘draft’ version, however this is a key milestone for the standard in its revision process. The DIS stage means that all interested parties can submit feedback that will be considered before the final draft is published by the end of 2015. In addition, if you want a sneaky preview the draft version, it can now be purchased giving you a viewing of what the final publication could look like. The main changes in the new draft relate to its format and the increased importance on risk. These include:
ISO 9001:2008 will be given a three-year transition period after the new version has been published to migrate to the new edition of the standard. As with all of our ISO 9001 customers who previously transferred from the 2000 version to the 2008 version, we will be on hand to guide our existing customers through the transition. Any questions you may have, please do not hesitate to call us on 01905 670303, we will be only to happy to answer your questions.
Changes were made to WEEE Regulations for 2014, information on this can be found at Guidance for businesses, public and third sector organisations and individuals involved in the sale, purchase and disposal of waste electrical and electronic equipment from 1 January 2014. The following link explains the requirements of the Waste Electrical and Electronic Equipment (WEEE) Regulations 2013 on business, how to comply with the law and provides sources of further information. For WEEE activities conducted between 1 January 2010 and 31 December 2013 see ‘WEEE Regulations 2006: government guidance notes’
Do you transport waste generated by your own business activities? If so you will now need to register as a waste carrier (lower tier). You can register as a waste carrier using the new and simple tool available on GOV.UK. Registering costs nothing and lasts indefinitely – you will not have to renew your registration unless your situation changes. > Register as a waste carrier
If you produce or handle business waste you can now use edoc (electronic duty of care) to create and keep your waste transfer records online. Edoc, a free to use UK-wide system developed by government and waste industry organisations, is now live. It will enable you to do away with paper and create, share, sign and store waste transfer notes online. You will be able to search and retrieve your records quickly and easily and create reports for your business. > Register your business on Edoc
The ConnectRight campaign launched on 27 February by Dan Rogerson, Minister for Water, is for businesses and the public. It aims to raise awareness about water pollution, urban drainage and sewerage misconnections to help prevent this serious water quality problem affecting rivers and beaches. See how you can help stop water pollution by visiting the new ConnectRight website. > See the ConnectRight website
If so did you know that your certification with us means that you are able to answer YES to many of those questions relating to the quality and environmental standards. For more information on answering YES to the questions below, refer to our fact sheets.
|Do you have a documented policy and organisation chart for the management of construction related environmental issues?||Do you have a documented policy and organisation chart for quality management?|
|Do you have documented arrangements for ensuring that your environmental management procedures are effective in reducing/preventing significant impacts on the environment?||Do you have any arrangements for ensuring that your quality management, including the quality of construction output and general performance, is effective in reducing /preventing incidents of sub-standard delivery?|
|Do you have arrangements for providing employees who will engage in Construction, with training and information on construction-related environmental issues?||Do you have arrangements for providing your workforce with quality-related training and information appropriate to the type of work for which your organisation will bid?|
|Do you check, review and where necessary improve your environmental management performance.||Do you have procedures for periodically reviewing, correcting and improving quality performance?|
|Do you have arrangements for ensuring you engage and apply environmental protection measures that are appropriate to the activity for which they are engaged?||Do you have arrangements for ensuring that your own suppliers apply quality management measures that are appropriate to the work for which they are being engage?|
For more information, please contact us on 01905 670 303 or email Lynne Thomas on firstname.lastname@example.org or contact Constructionline directly.
From our own experience, we know how important training is to a company and have seen first-hand what a difference it can make. Delivering high quality services, consistently, is a challenge for any organisation. Companies that value their employees know that competence building is an investment that pays off. Investing in your employees will also attract new talents that you wish to recruit as it makes your company an attractive place to work.
Quality Manager Training – 9th September 2014 and Environmental Manager Training – 15th October 2014
Duration: One Day
Costs: Per Delegate £295.00 plus VAT Per Delegate £195.00 plus VAT* (Booking more than 1 place)
Internal Auditor Training – 24th & 25th June 2014 and the 18th & 19th November
Duration: Two days
Cost: £395.00 plus VAT Per Delegate
Risk Assessment Training – Next date to be announced
Duration: 1/2 day
Cost: Per Delegate £150.00 plus VAT.
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