ISO Quality Services Ltd – June 2016 Newsletter

16 Jun, 2016

Welcome to the June 2016 edition of the ISO Quality Services Ltd Newsletter

We hope you’re having a good month so far! In this edition – our recently certified clients, how to address risks and opportunities in your business, and find out more about Grace, one of Client Services Advisors!

Our Recently Certified Clients

We are pleased to announce that the following clients have had their presentation and received their certificates from ISO Quality Services Ltd in the month of May:

JRM Godden Associates Limited

On Thursday 5th May 2016, JRM Godden Associates Limited were presented with their ISO 9001 Quality Management certificate.  JRM Godden Associates are agents in food and drink.

Photo 1

Richard Godden, MD of JRM Godden Associates is presented their ISO 9001 certificate by lead assessor Andy Graham.

Charles Faram and Co Limited

On Tuesday 10th May 2016, Charles Faram and Co Limited were presented with their ISO 9001 Quality Management Certificate. Charles Faram has been established as merchants of hop and hop products for over 150 years. They stock and sell the largest range of hops in the UK. If you would like to learn more about Charles Faram and Co Limited then please view their website.

Left to right:Paul Corbett (Managing Director) and Chris Lane (Quality Manager) are presented with their new ISO 9001 certificate by lead assessor Andy Graham.

GT Access Ltd

On Thursday 12th May 2016, G T Access Ltd were presented with their ISO 9001 Quality Management Certificate. G T Access are a renting and leasing of construction equipment company. If you would like to learn more about G T Access Ltd then you can view their website.

Presentation Photo

Left to right: Bill Price (Area Manager) and Joanne Till (Director) are presented with their new ISO 9001 certificate by lead assessor Andy Graham.

ACE Forming Limited

On Monday 16th May 2016, ACE Forming Limited were presented with their ISO 9001 Quality Management Certificate. They are one of the UK’s leading prototype engineering companies, offering a complete service for both prototype and production metal forming. If you would like to learn more about ACE Forming Limited then you can view their website.

Ace Forming 9001

Colin Greenwood (Quality Manager) and Ian Wiles (Managing Director) are presented with their new ISO 9001 certificate by lead assessor Phil Garrattley.

Oakland BE Ltd

On Tuesday 31st May 2016, Oakland BE Ltd were presented with their ISO 9001 Quality Management Certificate. Oakland BE provide a comprehensive interior design co-ordination fit out and refurbishment service that covers anything from initial planning, final installation and furniture supply. If you would like to learn more about Oakland BE then you can view their website.

Oakland BE ISO 9001

Bob Hawkes (QHSE Manager) is presented with their new ISO 9001 certificate by lead assessor Richard Harber.

Risky Business: Addressing risks and opportunities in your business

At the end of last year, the ISO 9001 Quality Management and 14001 Environmental Management Standards saw fundamental upgrades to their management systems.

One of the biggest areas of focus was a move towards risk-based thinking as an integral part of complying towards the new versions of the standards.

Risk is defined as the ‘effect of uncertainty’ and it is not a new philosophy that businesses need to be aware of future opportunities and threats to their growth.

Risk-based thinking analyses risk as a process approach, though this way of thinking is usually something that a good business leader will do naturally.

Addressing risks and opportunities using risk-based thinking

The 2015 editions build risk into the management system, and encourages businesses to ask “what is the risk level in our processes, what are risks to achieving our objectives, and producing quality products/services?”

Adopting risk-based thinking also means your business will be more proactive in terms of strategic planning and looking ahead.

But risk doesn’t always have to be negative. Embracing risk-based thinking promotes a culture for continuous improvement and addressing both risks and opportunities will progress your management systems.

How can you evidence risk-based thinking?

While most companies will look at these risks automatically, ISO standards allow you to formalise this process and implement a structured approach to identifying risks. Any threats need to be documented in both ISO 9001:2015 and ISO 14001:2015.

Using a document like our Risk-based Register will allow you to classify risks, look at the potential consequences and the probability of the risk becoming a threat and then analyse the risk level.

If you have an ISO standard, risk-based thinking is most likely something you will already be striving to achieve. However, regardless of ISO, risk-based thinking is beneficial to helping your business achieve your objectives and analyse threats to your ability to produce quality goods that meet your client’s needs.

Risk ISO 9001:2015

ISO Quality Services’ raises almost £1000 for Midlands Air Ambulance

On Tuesday 7th June ISO Quality Services’ Client Services Advisor Natalie Allison completed a daring skydive in aid of the Midlands Air Ambulance.

Natalie, who is 19, took part in a tandem skydive with the Red Devils Parachute Team, at Langar Airfield in Nottingham.

Her skydive has so far raised around £500 for the charity – a fantastic achievement!

On landing back in the office, Natalie said, “It was an amazing experience, I would definitely do it again! To also raise money for the charity makes it even more worthwhile!”

Also this month, 20 Worcester-based businesses got together to drive their businesses forward as part of our Golf Networking Day.

A total of £400 was raised on the day, which saw teams of mixed ability compete in a Stableford competition. The winner on the day, Mike Ashton, Chief Executive of the Herefordshire and Worcestershire Chamber of Commerce said that it was ‘a well organised, friendly golf day’.

The event was kindly sponsored by Mercedes-Benz who showcased their new E-Class on the day, as well as donating a prize for the raffle. Other donations to the raffle were made by Parkinson Wright Solicitors, The Bank House Hotel, Bolero Bar & Venues and The Bransford Golf Club.

Due to the success of the event ISO Quality Services Ltd have already scheduled the next date for 7th June 2017. To enquire about attending or sponsorship opportunities please contact

Since 1991, the Midlands Air Ambulance has responded to more than 43,000 missions averaging 2,000 per year, making it one of the longest established and busiest air ambulance organisations in the UK.

ISO Quality Services Charity

Meet Our Team

While it is our job to find out lots about you and your business requirements, we thought that you might like to get to know us a little bit better. Each month we will introduce you to a member of our team, giving you opportunity to learn more about each of us!

Get to know Grace!

This month you can find out all about Grace, one of our Client Services Advisors!

What is your role in the office?
I am a Client Services Advisor and my main role in the office is to check and send out audit reports and compile Manuals to send out to our clients as well as any ad-hoc tasks such as sending out certificates.

What is your favourite thing about working at ISO Quality Services?
It would definitely have to be the people who I work. I work with a great team and we are like a small family.

Why did you choose this profession?
The role I am currently in fits my skills well as I enjoy working with documentation whether that’s reading it or putting it together myself.

Tell us something in the office nobody knows about you
I can sign the alphabet which I learnt when I used to go to brownies back in the day.

What memory do you most treasure?
I will always remember the moment that I found out I had passed my Mathematics and Accounting degree with a first – this was a very special day for me.

What is one of your favourite quotes?
“Make today so great that yesterday gets jealous”

 ISO Quality Services Grace

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ISO Quality Services Ltd are proud to specialise in the implementation and certification of the Internationally recognised ISO and BS EN Management Standards.

Do you want to get ahead of your competition? Win more tenders or save time and money on reoccurring issues? Contact us today on 0330 058 5551 or email

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