ISO Quality Services Ltd – January Round Up

5 Jan, 2017

Happy New Year! It’s a brand new year – How do you plan to move your business forward?

January 2017 Round Up

It’s a brand new year – How do you plan to move your business forward?

A new year is always a good time to look at the last year and take stock. What has worked well and what you need to do more of to keep building your business. iStock_000078732803_XXXLarge


  • Save you money?
  • Increase successfulness in tenders?
  • Increase sales?
  • Provide structure, stability and security to your business?
  • Increase the worth of your business by up to 20%?


ISO Standards have the ability to help your business grow, provide credibility, enhance your tender applications and solidify your marketing efforts.

Still with me? They can also help your business to reach new markets either nationally, internationally and help you secure bigger contracts through increased tender opportunities.

An ISO standard aims to improve your internal efficiency and implement processes that will give your business structure.

This formalised structure helps to increase the worth of your business and provide stability for the future.

Having an ISO standard in place also increases security, in terms of control but also by improving client retention and helping your employees feel more secure in their job roles.

There are many ISO standards depending on the needs of your business including Quality Management, Information Security, Health & Safety, Environmental Management and Business Continuity. A good starting point is the ISO 9001 Quality Management Standard.

Essentially it is a system that helps businesses put processes in place to use resources (including people) in the most efficient way possible.

The ISO 9001 system focuses on three areas:

  • Designing a programme that will maximise customer satisfaction
  • Implementing a system with processes that consistently meets desired customer standards
  • Monitoring, reviewing and improving processes to improve results on a continual basis

For more advice on growing your business and building trust and satisfaction with your clients please contact us to arrange a one to one appointment.

ISO Quality Services Ltd shortlisted for National Apprenticeship Service Awards Finals

We are pleased to announce that we have been announced as a finalist in the National Apprenticeship Awards, after winning at the West Midlands National Apprenticeship Awards 2016 regional ceremony in October.

We were named West Midlands Small Employer of the Year for the second time, after also winning the award in 2015. The company have now been shortlisted for the National award in this category, competing against companies across England. There are a total of 89 companies and 81 individuals that are through to the finals across all categories, from the 1000 initial entries.

Director, Jennifer and Marketing Executive, Hanna receiving the West Midlands Small Employer Award at the 2016 event.

The best employer category entries will also feature in the Top 100 Apprenticeship Employers list 2016, which will be announced at the ceremony on the 20th January 2017.

Sue Husband, Director of the National Apprenticeship Service said:

“The National Apprenticeship Awards are a fantastic opportunity to celebrate the achievements of apprentices and the commitment of employers to apprenticeships. The regional finalists have shown their dedication to improving their own skills or those of their employees by pledging to support apprenticeships.”

“I congratulate every finalist on their apprenticeship achievements so far and wish them the very best of luck as the competition moves forward.”

ISO Quality Services Ltd started their apprenticeship scheme in 2012 and have now supported 6 apprentices. In the last year the business has taken on 3 new apprentices to join their growing team in St Johns, Worcester. They have taken on different roles in the company including Client Services, Finance, and Marketing.

Upon being named as National finalists, Jennifer Appleton, Operations Director said:

“We are absolutely thrilled to have been have been put forward for the National Award for the first time. Our apprenticeship scheme is at the very heart of our company and we are excited to be able to continue to offer opportunities for young people within our team.”

If you would like to read more about the National Apprenticeship Awards, then you can visit their website here.

ISO Quality Services are merging offices – how will this benefit you?


From January 2017, all departments of ISO Quality Services will be operating in the same office. Still based at Oak House in Worcester, we will all be moving under one roof, rather than having Client Services in a room on its own. The office move will be taking place over the Christmas break so that it is ready for the New Year.

With this update you may be wondering – how will this benefit you?

  • Improved Communication
    With everyone being based in the same office, this ensures that the business will be running smoothly through all aspects. This minimises the need to run through to different departments when the team are all in one room. Everyone will be able to communicate much more efficiently than before, ensuring that the service that you receive is second to none.
  • Anyone will be able to help you
    By making it easier for departments to communicate with each other, this will have a positive effect on staff knowledge of other areas that they may not work in, meaning that anyone will be able to help you when you call. So if the person you are calling for isn’t available, there will always be someone else who can help.
  • Increased Staff Motivation
    With everyone working closely, we will always be able to keep each other motivated. There is no better service to receive than when the staff are motivated and determined to help you in the most efficient way possible. This will ensure that you get what you need as soon as possible.
  • Information is more accessible
    By working closely, everyone will be able to communicate in a more efficient manner. As a result of this, if you phone wanting specific information there will be less of a wait time for this information to reach you.
  • Organisation improved
    The internal organisation of the company will also be improved as an effect from working together. This will make sure that the company runs better than ever before, making the service that you receive even better.

Keep updated on how our office move is going by checking our social media and latest news section of our website. If you would like to contact the ISO Quality Services office, then you can call 01905 670303. Alternatively, you can visit our website at

Join us at a series of manufacturing roadshows in 2017

How will your business cope with The Internet of Things, shift towards Personalised Products and Industry 4.0facebook-header-stanford-marsh

Let our client Stanford Marsh share with you their vision of how Manufacturing is changing and methods in which we can help your business deal with these new challenges. The ability to offer bespoke work, with interactive devices and flexibility to manufacture without constraint, are all part of the future of Manufacturing. 

Add to this 3D printing, Stanford Marsh will explore ways in which Additive Manufacturing can really help your business grow and gain competitive advantage in the market.

Future of Manufacturing & 3D Printing Event- REDDITCH 31 January 2017

Location: Manufacturing Resource Centre, Adams Way, Alcester, Redditch, B49 6PU

Link to register:

Future of Manufacturing & 3D Printing Event- BRISTOL 23 February 2017

Location:Bristol & Bath Science Park, Dirac Crescent, Emersons Green, BS16 7FR

Link to register: 

Take a look at our new ISO 9001 Case Study featuring the Stanford Marsh Group.

Be part of our Online Community

If you haven’t joined already – what are you waiting for?

ISO news, training updates and offers, meet the ISO QSL team and connect with other like-minded individuals.

Visit our LinkedIn page: ISO QSL LinkedIn Company page
Twitter: @ISOQSL

Are you a client of ours? Would you recommend our services to your clients/suppliers…why not refer a friend?

Win a case of wine worth £1,000Receive a free case of wine or a £50 Marks & Spencer’s Voucher…..the choice is yours!

(To qualify for this you must refer a successful lead).

To offer your referrals please contact – or call 01905 670303

ISO Quality Services Ltd are proud to specialise in the implementation and certification of the Internationally recognised ISO and BS EN Management Standards.

Do you want to get ahead of your competition? Win more tenders or save time and money on reoccurring issues? Contact us today on 0330 058 5551 or email

Alternatively, you can request a quote by filling out our enquiry form and a member of our team will be in touch shortly.

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