ISO Quality Services Ltd – December 2013 Newsletter

16 Dec, 2013

Welcome to the final issue of the newsletter for 2013!

What’s in this issue?

Congratulations to our Newly Certificated Clients
Health & Safety News – Contractors fined after worker fell from roof
So what are the Packaging Waste Regulations?
Financial Penalties for Employers
Do you know the concepts of working in a safe environment?
Have you got your Waste Carrier certificate?
Be part of our LinkedIn community
Networking events in December 2013 – January 2014 
Refer a friend

Congratulations to our Newly Certificated Clients

Sustain Services Limited

SustainLogoSustain Services Limited are based in Bury St. Edmunds, Suffolk and were founded in 2006. They have recently achieved their ISO 9001:2008 Quality and ISO Presentation14001:2004 Environmental Management Standards with us; this joins the growing list of already implemented certifications.

They are a specialist turn-key contractor serving the commercial and domestic energy markets with innovative and renewable energy solutions incorporating the latest low carbon technologies. They deliver energy saving solutions for retail and industry, they specialise in delivering applications which produce a rapid return on investment. Their key principle is to provide a first class customer service.

For information on the company, please call 01284 752600, email or visit their website.

“Senior Lead Assessor, Peter O’Neill (far right), presenting Sustain Services Ltd, with their ISO 9001:2008 Quality and ISO 14001:2004 Environmental Management Certificates. Pictured from left to right, Carryl Bentley, (Quality Representative), Christian Puttock, (Managing Director) and Wendy Hall (Environmental Representative).”

Sekhon Limited

Sekhon Limited is based in Wolverhampton. They have recently achieved their ISO 9001:2008 Quality Management Standard with us, which joins their growing list of certifications.

Client Logo

Their service involves the supply of construction operatives, skilled and semi-skilled, tradesmen, machine drivers, etc. to supplement their client’s own workforce.

They were formed by bringing together a wealth of management and construction expertise spanning approximately 30 years. Sekhon Limited are committed to providing client satisfaction by delivering the best possible service and ensuring that projects are delivered on time, within budget and to a high standard of quality.

For more information on the company and how they maybe able to assist your business, please call 01902 456633, email or visit their website

GPF Lewis (Contracts) Limited

mini logo2

GPF Lewis is based in Watford, Hertfordshire and was founded in 2006.

GPF Lewis (Contracts) Ltd - Presentation Photo

They have achieved their ISO 9001:2008 Quality, ISO 14001:2004 Environmental and BS OHSAS 18001:2007 Health and Safety Management Systems, which joins their already long list of achievements and certifications.

GPF Lewis believes passionately about construction and what they do, which is why they have continually invested in their business year on year.

GPF Lewis is privately owned by the Directors which ensures their long term commitment and loyalty to all of their customers. Their continuous, uncompromising devotion sets them apart from other contractors.

Their philosophy is to develop and maintain excellent long term relationships with all of their customers. This also applies to consultants and supply chain members. This allows the company to measure their own performance and that of their partners, year on year.

For more information on the company, please call 0845 257 3612, email or visit their website.

“Lead Assessor, Philip Grant (right), presenting GPF Lewis (Contracts) Ltd.’s Operations Manager, Graham Tallman (left), with their ISO 9001:2008 Quality, ISO 14001:2004 Environmental and BS OHSAS 18001:2007 Health and Safety Management Certificates.

Build 4 Growth Limited

Client Logo Sent 11-11-13Build 4 Growth is based in Sheffield and was founded in 2003. They are a privately owned construction and maintenance company specialising in the commercial and domestic market place. B4G offers a full design and build service from small extensions to large commercial installations. They have recently achieved their ISO 9001:2008 Quality Management Standard with us, which joins their already long list of certifications.

Build 4 Growth Limited  - Presentation Photo

With over twenty separate trades available including electrical, plumbing, roofing, drainage and ground works to name but a few, B4G really can be the solution to your building and construction needs, and with the backup of a reliable emergency response team for when those unexpected, unfortunate things happen.

Over time the company has attracted an impressive client list of both public and private sector organisations. Regularly working in the following sectors – Education, Further Education, Utilities, Energy, Historical and Ecclesiastical buildings, Insurance, Local Authority, Facilities Management, Social Care and Secure Establishments.

If you think Build 4 Growth can be of service to your company, please contact them by telephone 0114 2567 400, email, or visit their website.

“Lead Assessor, Philip Grant (left), presenting Build 4 Growth Limited’s Health and Safety Manager, Stephen Hoyland (right), with their ISO 9001:2008 Quality Management Certificate.

Contractors fined after worker fell from roof

A construction company and a sub-contractor from Bolton have been fined after inadequate scaffolding led to a worker falling from a roof and suffering a fractured skull and broken back.Figure in safety jacket and hard hat

Simon Brown, 40, of Farnworth, Bolton, also suffered neck injuries and a fractured pelvis, and later had a kidney removed, after he fainted and fell eight metres at a property on Wheatfield Street, Bolton, on 26 February 2012. An investigation by the Health and Safety Executive (HSE) found the scaffolding at the rear of the house where he was working would have failed to protect anyone from a fall. Trafford Magistrates’ Court heard on the 8th November 2013, that XXX had been hired as the main contractor to carry out building work on the property, including the construction of a dormer roof extension.

An experienced roofer, Mr Brown was working for the first time for Steven , owner of XXX, who had been sub-contracted for the roofing work.

XXX organised scaffolding to gutter level on the front of the home and a tower scaffold on the rear of the house to gutter level. Mr Brown had accessed the new dormer roof area several times over the four days he worked on it, using a ladder onto the scaffolding at the front of the house, then climbing over the ridge of the roof using a ladder, before climbing down onto the dormer roof. He was using the dormer roof as a working platform to hand materials to Steven Winter who was working on the scaffolding below.

Just before the incident, Mr Brown had been standing while putting corners on the fascia on the edges of the dormer when he said he felt dizzy. He then fainted and fell from the roof into the risk-letter-blocks-question-markneighbour’s garden below. Mr Brown spent eight weeks in hospital.

The company of Chorley Old Road, Bolton, pleaded guilty to breaching Regulation 6(3) of the Work at Height Regulations 2005 and Regulation 13(2) of the of the Construction (Design and Management) Regulations 2007, and was fined £6,000 with £3,000 costs. The sub-contractor company based at Watson Road, Farnworth, Bolton, pleaded guilty to breaching Regulation 6(3) of the Work at Height Regulations 2005 and was fined £1,000 with £300 costs.

Speaking after the hearing, HSE inspector Neil Jamieson said:

“Although Mr Brown has suffered very serious, life-changing injuries, we could easily be talking about a fatal incident.
“The initial scaffolding was adequate but the problem arose once work moved onto the dormer extension and roof. It was the responsibility of the company to provide sufficient fall protection but the scaffolding was not modified to fit in with the progress of the work. So what was a sufficient safety measure became insufficient and unsafe.
“The sub-contractor, also allowed his worker to access the roof and work in a dangerous manner when there was inadequate fall protection.”

For further information and guidance on preventing fall from height in the workplace, go to

Packaging Waste Regulations: Do they apply to you?

Following recent legalisation updates and alerts from the Environmental Agency, we have been asked by a number of our clients, particularly those who hold ISO 14001 Certification, whether they should be classed as ‘a packaging producer’.

So what are the Packaging Waste Regulations?

In simple terms if you sell or handle products which are packed in packaging, which exceeds 50 tonnes over a calendar year, you will need to ensure that they are complying with these regulations.

The regulations place a legal obligation on companies who exceed both of the following thresholds: recycling tree

• A turnover of £2 million
• Handle 50 tonnes (or more) of packaging.
(It does not relate to the waste collected by a waste contractor).

Companies who fulfil these two thresholds and carry out the following packaging activities are deemed as Packaging Waste Producers:

  • Importing packaging in to the UK.
  • Manufacturing packaging.
  • Converting raw materials in to packaging.
  • Using empty packaging to package products.
  • Selling packaged products to the end user.

If you would like more information on these regulations, you can visit the Environmental Agency website alternatively we can put you in touch with one of our referral associates who have specific expertise in these areas.

Financial Penalties for Employers


An implementation date for penalties for employers found breaching employment rights is set to be introduced from April 2014 according to recent Government correspondence.

The financial penalties will be awarded where employee’s rights are breached and there are “aggravating features”. The penalty will be 50% of any award, up to a maximum penalty of £5,000 although employers can reduce the penalty by 50% if it is paid within 21 days.

Do you know the concepts of a safe working environment?

Remember, remember the 5th of November! We certainly will, it was our first internal Risk Assessment Training Course held at our training facility at our offices in Worcester.

Here is an idea of what the course covered:

  • Concepts of risk and hazard.
  • Concepts of a safe work environment.
  • Hazard identification and differentiation between hazard and risk.
  • Principles of risk control/s – workplace precautions.
  • Safety law and risk assessment legislation.
  • Risk assessment, risk analysis and risk management.
  • Risk Assessment and the relationship with BS OHSAS 18001:2007.
  • Question and answer sessions throughout.

Here’s what one of the delegates had to say about the course:

Following my recent experience of the ‘Risk Assessment’ Training Course, I felt that this was a great value session, which covered a lot of ground over its half day duration. The number of candidates was just right; giving everyone time to participate and share advice on how their very different organisations handle the challenges they face with Health and Safety in the workplace.

The trainer was extremely approachable and helpful, tailoring his presentation to those participating on the course. For me, as a risk assessment rookie, the course was clear and concise and particularly good at demystifying the terminology and processes. Most importantly, on completing the course, I felt confident within my own abilities to carry out a risk assessment, and monitor the results thereafter.

I would thoroughly recommend this course to others, as an introduction to Risk Assessment and health and safety in the workplace, and particularly as a tool to managers who are becoming increasingly accountable in this area.

Within the training the delegates took part in hands on exercises with the aim of raising hazard awareness whilst always linking these nicely in to risk assessment and risk analysis.


Pictured, Philip Grant (trainer) and the delegates for the day.

Do you feel attending our Risk Assessment Training Course would be of benefit to your business? If you would like to book on to our next Risk Assessment Training Day or any of our other courses in 2014, we are now taking bookings for:

  • Risk Assessment (1/2 day)
  • Quality Manager Training Day (1 day)
  • Environmental manager Training Day (1day)
  • Employee Briefing (1/2 day)
  • Internal Auditor Training (2 days)

For more information please contact the offices on 01905 670 303, email for more information or visit

We look forward to meeting you soon.

Have you got your Waste Carrier certificate?


A number of our clients have raised the question recently on whether they need to have a Waste Carriers Certificate. With stricter regulations being put into place, it is every businesses responsibility to make sure the person who collects your waste is a registered waste carrier and is taking the waste to a legitimate site.

If you are unsure whether you need a waste license then you may find the following link useful. The Environmental Agency have provided a tool which will help you work out if you need to register and is so, which type of registration you need.

Be part of our LinkedIn community


If you haven’t joined already – what are you waiting for? ISO news, training updates and offers, meet the ISO QSL team and connect with other like-minded individuals.

Visit us at: ISO QSL LinkedIn Company page

Networking events and seminars we are attending in December 2013 – January 2014

Maximse Your Membership (Booking Advisable)

  • Date of Event 09/01/2014
  • Cost: FREE for Members FREE for Non-Members
  • Time: 09:30 – 11:30
  • Venue: Birmingham Chamber of Commerce, 75 Harborne Road, Edgbaston
  • Birmingham, B15 3DH
  • Website

Event Description

Designed to give prospective members, recently joined members and those delegates that simply wish to refresh or get an update on how the Chamber can help develop and grow their business, whilst maximising their return on investment.

Maximising Your Membership (Booking Advisable)

  • Date of Event 17/01/2014
  • Cost: FREE for Members FREE for Non-Members
  • networkingTime: 09.30 – 12.00
  • Venue: ISO Quality Services Limited, Quality Suite, Oak House, Everoak Industrial Park, St Johns, Worcester, WR2 5HP
  • Website

Chamber Networking (Booking Advisable – Members Only)

  • Date of Event 24/01/14
  • Cost: FREE – Members Only
  • Time: 09.00 – 15.00
  • Venue: Edgbaston Stadium, The County Ground, Edgbaston, Birmingham, B5 7QU
  • Website

Event Description

This event is ideal for any member looking to connect and share information with new and existing business contacts.

Hayward Wright American Breakfast (Booking Essential)

  • Date of Event 29/01/2014
  • Cost: £6.00
  • Time: 07:30 – 09:30
  • Venue: Detroit’s, Castle Street, Worcester, WR1 3AD

Refer a friend

Are you a client of ours?

Would you recommend our services to your clients / suppliers?

…why not refer a friend?

Refer a friend

Receive a free case of wine or a £50 Marks & Spencer’s Voucher…..the choice is yours!

(To qualify for this you must refer a successful lead). To offer your referrals please email or call 01905 670 303

ISO Quality Services Ltd are proud to specialise in the implementation and certification of the Internationally recognised ISO and BS EN Management Standards.

Do you want to get ahead of your competition? Win more tenders or save time and money on reoccurring issues? Contact us today on 0330 058 5551 or email

Alternatively, you can request a quote by filling out our enquiry form and a member of our team will be in touch shortly.

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