ISO Quality Services Ltd – April 2017 Newsletter

How to achieve the most from your next audit

An audit is a mandatory part of running an ISO management system, but what can you achieve from having an external auditor reviewing your system?

Picture this – you have recently had an auditor visit your company. They have assessed the evidence you have provided showing that you are following your management system and given you a report. But, what can you do with this report? What can you achieve?

Improvement

The main achievement you will get from your audit is being able to address areas for improvement. You will have a section in your report in which the auditor will recommend actions you can take to improve your management system, and you can take this advice and follow through with these recommended actions.

System Suitability

Another important aspect of the audit is seeing how suitable your management system is running for your company. You will be able to identify if your system is fit for purpose and continually improving by looking at the feedback you have been provided with in your report.

Compliance

A major factor of keeping your management system running to its potential is to ensure that everyone is complying with the new policies and procedures you have in place. If there is any part of your system that does not comply as it should, this would be added to your list of non-conformances. You can then work on this so that it doesn’t become an issue in the future.

Objectives

Part of the audit will be spent looking at how you are progressing to meet your business objectives. You can come away from your audit at the end with fresh knowledge of new objectives to aim for and how you can achieve these.

Debbie Farr announced as new Training Director

ISO Quality Services are happy to announce that Training Co-ordinator Debbie Farr has been appointed as our new Director of Training at our company conference on Wednesday 15th March.

Since joining ISO Quality Services in January 2014, Debbie has been responsible for managing the training division as well as undertaking other HR duties. Since starting with us, Debbie has been working towards developing the Training Division, organising the training days held at our offices as well as with other providers including the Herefordshire & Worcestershire Chamber of Commerce. Debbie is also responsible for compiling the course content and ensuring that it is delivered in the most beneficial way possible.

Looking to the future, Debbie is working to grow the number of training sessions that we hold, as well as be able to hold training sessions at multiple facilities around the country. Debbie is also currently looking into introducing the use of Webinars and Online Training to expand our offering. These would be available on our training website, expanding our reach to clients who are unable to make the journey to our training facilities.

It was announced by Chairman Peter Appleton that Debbie would be our new Director of Training at the Annual Company Conference held on Wednesday 15^th March.

The appointment of Debbie as Director of Training shows the growth and development that the department has undertaken since Debbie started in 2014, proving the necessity of ISO training courses for companies who already have or are wanting to implement ISO standards. With this growth, we will be able to expand our offering to provide for more of our client base. We currently offer Quality Management, Environmental Management, Information Security Management and Internal Auditor training but this would be looking to grow with the expansion of the department and the introduction of delivering online courses.

Learn more about our training courses

Last chance to book on our Internal Auditor Training this April

INTERNAL AUDITOR TRAINING