ISO Quality Services – July 2013 Newsletter

11 Jul, 2013

Welcome to the July issue of the ISO Quality Services Limited newsletter! What’s in this issue?

Congratulations to our Newly Certificated Clients
Health and Safety News – Building firm sentenced after employee falls to his death
J is for Job Satisfaction, K is for Keep it Simple, L is for Logo
Update has been announced for the ISO 27001:2005 Information Security Management Standard
Proposed changes to ISO 14001:2004 – Seminar held by Corporate Risk Systems
Networking events and seminars we are attending in July – August 2013
Environmental Manager Training Course
Worcester College of Technology Further Education Awards Evening 2013
We Need You

As always if you have anything you would like to see in our newsletters email

Congratulations to our Newly Certificated Clients

Webb’s Cleaning

Webbs Cleaning Ltd - Presentation Photo

Webb’s Cleaning who are based in Bristol are a family run professional cleaning company. You will find that you are dealing with a family run business with professional knowledge and over 30 years of experience in the cleaning industry. They clean offices, factories and warehouses. This can include carpet and window cleaning, initial cleans for factories, factory shut down cleaning, etc. For more information on the company visit

Image: Lead Assessor Michael Brimble (left) presenting Andrew Webb, Director (right) from Webb’s Cleaning Ltd with their ISO 9001:2008 Quality Management Certificate.

Thinklaser Limited

Thinklaser Limited - Presentation PhotoThinklaser Limited are a privately own company and based in Surrey. They were established in 2000 and they design and manufacture laser based solutions for industry. They have brought together a team of people with the technical expertise and specialist skills that will give you confidence when you invest in Thinklaser products and services. They maintain full control over product design and manufacture, application development and the support criteria provision for every machine sold.

They have achieved their ISO 9001:2008 Quality Management Standard. For more information on the company visit

Image: Lead Assessor Rick Allard (left) presenting Peter Fearis, Mechanical Engineer (right) from Thinklaser Limited with their ISO 9001:2008 Quality Management Certificate.

Goliath Footwear Limited

Goliath Footwear Ltd - Presentation PhotoGoliath Footwear Limited are based in Cleckheaton, West Yorkshire. The company manufactures quality safety footwear for industrial markets and distributes into construction, utilities and civil engineering, light and heavy industrial and special hazard workplaces. They partner world leading technologies such as GORE-TEX®, D30 and CORDURA® to develop the best performing protective footwear for specialist industrial work environments.

Goliath Footwear Limited has been making boots since 1880, formerly part of the cooperative society, Goliath’s factory in Heckmondwike used to make boots for ‘navvies’, quarrymen and policemen. They have achieved their ISO 9001:2008 Quality, ISO 14001:2004 Environmental and BS OHSAS 18001:2007 Health and Safety Management Standards. For information on the company visit

Image: Senior Lead Assessor Peter O’Neill (left) presenting Richard Habany, Operations Manager (right) from Goliath Footwear Limited with their ISO 9001:2008 Quality, ISO 14001:2004 Environmental and BS OHSAS 18001:2007 Health and Safety Management Certificates.

Calanpoint Contracts

Calanpoint Contracts - Presentation Photo

Calanpoint Contracts Limited are based in London and were established in 1987. From their premises in London they offer design, manufacture, supply and installation, as well as all aspects of traditional and specialist joinery. They have a directly employed workforce with 9,000 square feet of manufacturing space and 1,500 square feet of office space at our disposal. For more information on the company visit

Image: Lead Assessor Graham Binns (left) presenting Eric Steedman, Environmental Representative  (right) from Calanpoint Contracts Limited with their ISO 14001:2004 Environmental Management Certificate.

EOL IT Services Ltd

eollogo[1]EOL IT Services Ltd who are based in Maldon, Essex, were founded in 1996. They have been presented with their BS 7858 and BS EN 15713 Secure Destruction of Confidential Material Management Standards. EOL IT Services is one of the UK’s leading Independent IT project management, data security and asset disposal companies. They provide a range of IT services to support their clients. For more information on the company visit

Building firm sentenced after employee falls to his death

Figure in safety jacket and hard hatA building firm and one of its directors have been sentenced after an employee fell 15 metres to his death in an empty water storage tank in Macclesfield. The Health and Safety Executive (HSE) prosecuted the company and day to day director following an investigation into the death of an employee on 14 August 2008.

Liverpool Crown Court heard on 8 April 2013 that the 45-year-old from Liverpool and a colleague had started work at the farm three days earlier. They had been constructing brick manhole chambers above the circular tank, approximately 7.5 metres in diameter, which had been installed to collect flood water.

A HSE investigation found they had not been given sufficient information or a risk assessment for the job, and were not given any advice about working above the storage tank by their employer. The director responsible for the day-to-day running of the company, visited the site the day before the incident and saw both men working over the exposed openings in the tank. However, he took no action to put safety measures in place. On the day of the incident, the deceased’s colleague had gone to collect a saw but when he turned back around he could no longer see his colleague. His body was found at the bottom of the storage tank.

The company, which is in administration, and the Director pleaded guilty to breaching the Health and Safety at Work Act 1974 by failing to ensure the safety of workers. The company of Wilmslow, received a nominal fine of £50 and was ordered to pay prosecution costs of £24,974. The Director of Chorley was fined £30,000 with no costs.

James, one of the brothers of the deceased, said:

“My brother was the glue that held us together after the loss of our parents. He is missed so much that it hurts.

Every day I say to myself he should be here with us where he is loved so much. It should have been old age that took him away but it was not.”

Speaking after the hearing, HSE Inspector Kevin Jones said:

“He sadly lost his life because his employer didn’t give any thought to his safety as he worked above a 15-metre deep tank. “There were several ways the work could have been carried out safely, such as using a harness, installing a guardrail around the opening, or providing temporary covers. However, the Company is question and the Director chose none of these.

This case shows how health and safety when working at height doesn’t just affect work being carried out at the top of buildings. The risks are just as great at lower levels if there’s the potential for someone to fall a distance likely to cause serious injury.

Falls from height are the biggest cause of workplace deaths in the construction industry. Information on preventing falls is available at

J is for Job Satisfaction, K is for Keep it Simple, L is for Logo…

Job Satisfaction
Increases Job Satisfaction as employees are clear about what to do and how it is to be done. Once implemented the standards boost morale and motivation through improved training capabilities and increases job security through enhanced business performance
Keep it Simple
Our company ethos is Keep It Simple. We understand that the implementation of an ISO standard can sometimes be viewed as a long and laborious process; however with ISO Quality Services Limited you will achieve certification within 6-8 weeks.  We work with you and the rest of the work force to ensure the systems are incorporated fully into the business in the most time effective way.  By ensuring we understand your organisation, the way you are structured and the current systems in place we keep your business and its success at the forefront of our minds at all time.
This Logo symbolises that you have achieved an international standard and have become a client registered with ISO Quality Services Limited. It is provided as a .jpg and also in decal format for use on vehicles that are used within the business.

Update has been announced for the ISO 27001:2005 Information Security Management Standard

iso27001smThe internationally acclaimed standard for information security management ISO 27001:2005 Information Security Management Standard is currently being revised. An initial draft international standard (DIS) was released to the national standards bodies in January and put out for public consultation in order to keep it relevant to the issues and challenges which companies face today along with accompanying ISO 27002, ‘Code of practice for information security management’*.

The intention of the update is to standardize terminology and requirements for fundamental Management System Requirements. The new standard puts greater emphasis on setting the objectives, monitoring performance and metrics.  A noticeable difference is that preventative action has been replaced with ‘actions to address, risks and opportunities‘ and features earlier in the standard. For any clients that have this standard in place, a transition period will be set, in which we will be in touch with the new guidelines.  We will hold your hand throughout the whole process to make sure you are comfortable with the new guidelines.

The revised standard is expected to be published towards the end of 2013 and we will keep you updated on progress.
*(Source BSI – & (

Proposed changes to ISO 14001:2004 – Seminar held by Corporate Risk Systems

Jennifer Appleton, Operations Director and Catherine Price, Client Relationship Office Manager attended a seminar on Thursday 30th May 2013 about the ISO 14001:2004 Environmental Management System ‘proposed’ updates to the ISO 14001 Standard due to be released in 2015.

Below we have summarised the main changes that are going to take place. The changes are still at draft stage so they can be amended before the standard is published. At present the new look standard is suggesting:

  • A new high level structure, which although similar to the Plan, Do, Check, and Act model requires a far more in-depth structure to incorporate leadership as being the key motivator of the management standard along with the needs and expectation of interested parties i.e. customers, suppliers.
  • The reinforced integration of environmental management into strategic planning of an organisation, linking into the evaluation of business risk and opportunities.
  • The standard requires that the management system is at the heart of an organisation and when discussing and implementing strategy – how will our next steps as an organisation have an effect on the environment? For example; through the suppliers that we use, are they ISO 14001 registered?

ISO 14001_new high level (2)

ISO 14001 Environmental Management System – Proposed New High Structure

More information can be found at

Networking events and seminars we are attending in July – August 2013

social-networking-group-holding-hands-in-circleTendering Breakfast

(3hr – Booking Essential)
Date of Event: 15/07/2013
Cost: £20.00 Members (includes VAT) / £30.00 Non-members (includes VAT)
Time: 07.30-09.30
Venue: 75 Harborne Road, Edgbaston, Birmingham, B15 3DH
Website –

Can you hack it in the media?

(Booking Essential)
Date of Event: 15/07/2013
Cost: £10.00 Members (includes VAT) / £15.00 Non-members (includes VAT)
Time: 08.00-10.00
Venue: 75 Harborne Road, Edgbaston, Birmingham, B15 3DH
Website –

Uber Networking

(Booking Essential)
Date of Event: 07/08/2013
Cost: £18.00 Members (includes VAT) / £36.00 Non-members (includes VAT)
Time: 15.30 – 18.00
Venue: Innovation Centre at Longbridge Technology Park, B31 2TS

Chamber Group Expo – Birmingham Chamber of Commerce

(Booking Essential if exhibiting)
Date of Event: 16/08/2013 Cost: FREE
Time: 10.00 – 15.00
Venue: The NEC, Birmingham, B40 1NT
Website –

Environmental Manager Training Course

Environmental Manager training will cover the following topics, as well as allowing for question & answer sessions on the day:

  • What is ISO 14001:2004?
  • Principles of Environmental Management
  • The role of an Environmental Manager
  • How to identify the Environmental aspects and measure the impact of these aspects
  • Environmental objective setting and a guide to Environmental legislation
  • How to use ISO 14001 to identify areas where cost savings can be identified or captured
  • How to communicate the benefits and monitor the success within the company
  • How to integrate ISO 14001 into your daily business activities
  • Continuous improvement
  • A guide to internal auditing

Our next Environmental Manager Training course is being held on 16th October 2013.

To register your interest in attending this course, please send an email to, and we will provide you with further information or visit

Worcester College of Technology Further Education Awards Evening 2013

The annual event celebrates the success of our students from all across the college and is held at Worcester Guildhall.  In total they had over 70 different awards covering all departments of the College.

We were contacted by the college as being recognised as a local business, and asked if we would like to sponsor two students as they receive their awards.  We jumped at the chance as a way to give back to the community, also having 3 apprentices that have joined ISO Quality Services Limited through the college; we wanted to support them in every way possible. The students were nominated by their course tutors for outstanding achievements throughout the academic year with every student receiving a prize award which were funded by the different sponsors.

Our students that we were sponsoring for the evening were Bonnie Mann & Jack Demynn.

  • Bonnie achieved – Level 3 Business Studies Student of the Year (unfortunately Bonnie couldn’t make the evening)
  • Jack achieved – Functional Skills Student of the Year Award

Before the awards evening started, we were able to network with other sponsors, where we bumped into Alan Burton from Nexus Creative and where we could see the amount of excited, but nervous students who were minutes away from receiving their awards!

Picture 3

Pictured from left, Chantall Herbert, Business Development, Jennifer Appleton, Operations Director

Chantall, Jennifer and Nexus Creative

Pictured from left, Chantall Herbert, Business Development, Jennifer Appleton, Operations Director and Alan Burton, Nexus Creative

All of the students were gathered and taken to the upstairs main hall of the Worcester Guildhall to be seated.  Whilst they anxiously awaited above, the sponsors of the evening and the proud parents were lead up the stairs to take their seats for the evening to begin.

We were in the company of 2 fantastic speakers for the evening, CEO for local charity WoundCare4Heros – Clare Stephens and local entrepreneur and founder of Muddy Boots Food Miranda Ballard.  The theme for the evening was hero’s, and what a great subject that made, first hearing from the 2 brilliant speakers, whose presentations really made you stop, think and listen, and then the turn of the students…..
As we sat through the large number of students who were there to accept their awards, we knew immediately we were surrounded by remarkable, talented people, who are set to make great career choices.

Jack was the last student of the evening in first session to receive his award.  Sitting there listening to how much these students achieve every day is extraordinary, and we are welcome to the college for letting us be a part of their magical award evening.

Picture 2

Jack Demynn eagerly awaiting

Picture 4

Jack Demynn receiving his award

Well done Jack and Bonnie – You have a great future ahead of you, Good Luck!

For more information on Worcester College of Technology and the courses they offer visit

We Need You!

We need youWould you like to potentially create more exposure for your business?

We are currently looking for volunteer clients would be happy to discuss completing a video case study for us.

There is no criteria – However you will be ideally based within 2 hours of the West Midlands (due to the filming practicalities).

If you are interested in helping us achieve this, then please contact Jennifer Appleton on 01905 670 303 or

ISO Quality Services Ltd are proud to specialise in the implementation and certification of the Internationally recognised ISO and BS EN Management Standards.

Do you want to get ahead of your competition? Win more tenders or save time and money on reoccurring issues? Contact us today on 0330 058 5551 or email

Alternatively, you can request a quote by filling out our enquiry form and a member of our team will be in touch shortly.

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