Category Archives: ISO 14001

The ISO 14001 and going green is not only about using energy efficient appliances or renewable energy sources, it covers so much more, including areas where health and safety are paramount. For example, the ISO 14001 in particular focuses on: Waste Management – Both in the handling and the recycling of waste material. Training in…


Duncan Sutcliffe, director, Sutcliffe & Co Insurance Brokers, explains, “Just like any industry, the insurance market goes through peaks and troughs. A ‘hard market’ is the upswing in a market cycle, when premiums increase and capacity for most types of insurance decreases.” A hard market can be caused by several factors: • Solvency Margins: Insurers…


Insurance companies are now more fussy than ever so if you want insurance for your care home to remain affordable and effective you need to make yourself attractive to the underwriters. One of the best things care businesses can do is to demonstrate a high standard of professionalism, risk management and a culture of ongoing…


After many years of ‘cheap’ insurance the rising costs of claims, various regulatory and legislative changes, falling investment returns, climatic events and coronavirus have forced insurers to take drastic steps to break even. The construction sector had the additional shock of Grenfell Tower, which has created far reaching concerns over high rise buildings, cladding and…


This has come about because insurance companies have struggled to balance their books in recent years but they now face a number of regulatory and legislative changes, a fall in the value of their investments, an increase in climate related claims and of course Coronavirus. All of these are forcing insurers to take a hard…


Employee recognition plays a vital role in retaining talent in our organisations but it’s hard to recognise those whose contributions aren’t measured simply with sales figures or Twitter followers. Our Good Egg Awards give recognition to those who are the backbone of our organisations but whose contributions are frequently overlooked.  It takes just a minute…


Linden Care Homes provides nursing, residential, residential Dementia and short term Respite Care to families at their three purpose-built Care Homes in Staffordshire and North Warwickshire. Their triple ISO Certification has helped the business stand out from the crowd and, to the best of our knowledge, they are the only Care Home company to be certificated to three…


What is CPD? CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities.  This could be through instructor led courses, workshops, seminars, conferences and e-learning. Who Requires CPD? If you’re a member of a professional body it is likely you…


A non-conformance is anything that has happened that shouldn’t have.  It could be an issue with an internal process, a supplier’s performance or even a customer complaint and unfortunately, the process is often viewed negatively. There are times where some individuals will see raising a non-conformance as a ‘weakness’ and they may want to avoid…