Savanna Rags International Ltd ISO 9001 & ISO 14001 Case Study

Savanna Rags International Ltd is a recycler and exporter of high-quality second hand clothing, shoes and textiles.

They are a family-run business, based in the Midlands and supporting community organisations and charities is an essential part of their business model.

Their work helps to reduce landfill waste and support deserving charities. Savanna Rags work with UK-based partners and also aid charities further afield in Africa and Eastern Europe.

Savanna Rags have held both ISO 9001 Quality Management and ISO 14001 Environmental Management certification with us since 2012.

Why ISO 9001 and ISO 14001?

As a company looking to grow, they recognised that implementation of the ISO standards could help the company to expand in a “controlled fashion”, whilst also considering the effect on quality and their impact on the environment.

Savanna Rags acknowledged that implementation would be a big factor in helping to support key business areas and manage awareness of the principles of the standards throughout the organisation.

Furthermore, they could also see the potential impact on increasing staff morale and training capabilities, customer satisfaction, and improve supplier monitoring and control.

Gaining ISO certification supported their expansion programme as customers and service providers, as well as their employees, were “more aware of what they wanted to achieve” as their part of their broader strategy for the company.

The impact of certification internally…

The staff at Savanna Rags are now more aware of the importance of quality control and how it contributes to their sustainability. As well as this, as a result of the standards they now “feel more secure” in their roles at Savanna Rags. They also understand environmental control issues and how it helps reduce their carbon footprint.

The impact of certification externally…

With the standards in place, Savanna Rags found that customers and suppliers were more confident about their long term intentions and planning. With the certification to ISO 9001 and ISO 14001 their business partners “felt more at ease in forming business relationships with Savanna Rags”, as they were seen as an organisation that “take on board the significance of the standards”.

How would you describe the support you received from ISO Quality Services?

‘’We cannot find any fault with the support provided from ISO Quality Services Ltd. As a unique company ISOQSL understood our particular needs and were always there to assist when asked. Their continued support was a key factor to our business planning.’’

Tips for other companies implementing ISO…

‘’The important factors for us were to commit to the standard, maintain certification and never to feel that we were out in the cold without support (from ISOQSL).’’

For more information regarding the ISO 9001 Quality Management System or the ISO 14001 Environmental Management System please email

Alternatively, call our friendly team on: +44(0)1905 670 303

 If Savanna Rags can help you, please get in touch today:

Telephone:01623 421555

 Find out more about their services and their charitable work

About ISO Quality Services Ltd

ISO Quality Services Ltd are proud to specialise in the implementation and certification of the Internationally recognised ISO and BS EN Management Standards.

Primarily working with clients throughout the whole of the UK and Ireland, ISO Quality Services Ltd also cover Europe, USA and the UAE.

Do you want to get ahead of your competition? Win more tenders or save time and money on reoccurring issues? Contact us today!