Author Archives: Jill Davis

How ISO can help you stay on track for success

As part of our business benefits of ISO 9001 series, we’ve published a new article showing how ISO 9001 can help your business stay focused on success . Read it to find out the danger of saying ‘yes’ to customer requests which aren’t in your business’s best interests and find out more about setting realistic business and quality objectives. Also in the series: Discover the…


Have you been handed the baton for ISO?

The importance of the right support We ensure that ISO works for your business by adopting a flexible approach, customising the support we offer to meet your unique needs. When Jeannette Cole, an ISO first-timer at Bristol IT Company , took on responsibility for the firm’s ISO 27001 management system, we were only too pleased to help by…


ISO 9001 in action: Translyft Lifting Solutions

Translyft products streamline operations in environments which are on more than one level. The Translyft team aim to fully understand the lifting needs a customer has before they begin to find a solution. They know that each lift is unique, each company has its work processes and each station its special functionalities. Its reputation for…


Award-winning service

In 2017, our eyes were fixed on the stage at the Herefordshire & Worcestershire Chamber Awards as the winner of the Excellence in Professional Services Award was read out. It was the first time we had entered that category and we had been delighted to be shortlisted. It was not to be, but nor was it a failure. The competition…


Have you thought about Goldman Sachs 10,000 Small Businesses?

About Merlin Vet Based in the beautiful Scottish borders, Merlin Vet specialises in exporting pharmaceuticals and equipment to veterinary professionals around the world. The firm was created in 1998 when several local independent veterinary practices combined to create a thriving veterinary services business with over 50 members of staff. It was ten years before a…