Internal Auditing
 Under the 1994 standard, the auditing process could be adequately addressed by performing "compliance auditing":
- Tell me what you do (describe the business process)
- Show me where it says that (reference the procedure manuals)
- Prove that that is what happened (exhibit evidence in documented records)
The 2000 standard uses the process approach. While auditors perform similar functions, they are expected to go beyond mere auditing for route "compliance" by focusing on risk, status and importance. This means they are expected to make more judgments on what is effective, rather than merely adhering to what is formally prescribed. The difference from the previous standard can be explained thus:
- Under the 1994 version, the question was broadly "Are you doing what the manual says you should be doing?", whereas under the 2000 version, the question is more "Will this process help you achieve your stated objectives? Is it a good process or is there a way to do it better?".
- The ISO 19011 standard for auditing applies to ISO 9001 besides other management systems like EMS ( ISO 14001) etc.
Advantages
It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation.
The quality principles in ISO 9000:2000 are also sound, according to Wade, and Barnes, who says "ISO 9000 guidelines provide a comprehensive model for quality management systems that can make any company competitive."
Barnes also cites a survey by Lloyd's Register Quality Assurance that indicated, “ISO 9000 increased net profit”, and another by Deloitte-Touche that reported, “the costs of registration were recovered in three years”.
According to the Providence Business News, implementing ISO often gives the following advantages:
- Create a more efficient, effective operation
- Increase customer satisfaction and retention
- Reduce audits
- Enhance marketing
- Improve employee motivation, awareness, and morale
- Promote international trade
In today's service sector driven economy, more and more companies are using ISO 9000 as a business tool. Through the use of properly stated quality objectives, customer satisfaction surveys and a well-defined continual improvement program companies are using ISO 9000 processes to increase their efficiency and profitability.
ISOQSL are able to offer a service which not only minimizes your valuable management time input but also allows us to predetermine the precise cost of certification.
When you have studied the facts and fee scale we would be delighted to arrange for an informal (no cost) visit to your premises by one of our Senior Advisors to meet for a general informal discussion on how our service can help your business.
At this site, you will discover all about ISOQSL, as well as our courteous and resourceful staff.
Feel free to browse around this site. If you have comments or questions about our services, or simply need more information and want to contact us, click on the contact button on any page within this site.ISO QSLTD can provide you with Lead Auditors to carry out your internal auditing.
ISO QSLTD will manage and conduct your audit program. We will complete the audits in an efficient manner and add value to your business by revealing opportunities for improvement, should we find any. Our comprehensive Audit Reports ensure that relevant evidence is captured and appropriate action-points, both tactical and strategic are highlighted.
There will be a number of business benefits including;
1) A saving in audit time and not tying up key personnel for days on end.
2) Reduced audit costs
3) Highlight additional cost-saving or profit opportunities
4) Enhance Customer Confidence
5) Reduce documentation
6) Removes any internal politics out of auditing.
7) Will make reporting to senior management more effective and direct.
Typical costs for two internal audits per year are:-
Ireland: €1,895 plus vat.
UK £1395.00 plus vat.
For a free no obligation analysis of your present Quality Management System contact the support team.
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