21965_ISO QSL Flipbook 22pp_v25 CONDENSED - page 5

To findoutmore about ISO9001or to arrange an appointment, please contact:
01905 670303 or email
WHY ISO9001CERTIFICATION?
ISOCertification is theproof toyour stakeholders,
customers and staff that you keepyour promises.
An ISO9001 certification canbe achievedbyany
business of any size, in anygiven sector,which is
looking to increase andenhancebusiness productivity
andperformance.
The recently revised ISO9001:2015 integrates
seamlesslywithother standards andprovides a
holistic approach toqualitymanagement. The ISO
9001givesyour organisation clear guidelines to
deliver an improved customer experience.
Themainbenefits include:
BENEFITSTOYOU
Increasedprofit potential andmarket share
Better utilisationofyourtime though
improved resourcemanagement
Savesyou spendingtime andmoneyon recurring
problems,withmanyproblems being resolved
permanentlyfirst time round
BENEFITSTOYOURCUSTOMERS
Proof that youprovide consistent, reliable
andfit for purpose solutions
Improve the customer / supplier relationshipby
respondingpro-actively to customer feedback
Issues are identified and resolvedquicker, in
manycaseswithout the customer even knowing
BENEFITSTOYOURSTAFF
Increases job security throughenhanced
business performance
Improves job satisfaction as employees are clear
aboutwhat todo andhow it is tobedone
Boostsmorale andmotivation through improved
training capabilities
DIDYOUKNOW?
Customers are farmore likely to contact a company if it
uses an ISO9001 logo in themarketingof its products
or services.
Detailed analysis showed that over a10year period,
companieswhohad implemented the ISO9001
systemgained a greater returnon investment against
thosewhodidnot. In additionproductivityand sales
generationwere alsogreatly improved.
A recent survey into thebenefits of ISO9001
certification andqualitymanagement showed
companies reporting a75% increase in customer
satisfaction–whatwould a75% increase in customer
satisfactiondo foryour business?
DON’TJUSTTAKEOURWORDFOR IT
MATTHEWCROSSFROMSUPERSYSTEMSSAYS:
“Processes that havebeendevelopedusing the ISO
9001have contributed toour64% increase in sales.
Aswell as being amarketingbenefitwith corporate
clients likeRollsRoyce andGoodrichAerospace, it’s
givenme the confidence topush thebusiness into
more complex areas”.
ALREADYHAVE ISO9001?
Wealsocarryout ISO9001consultancy towardsUKAS
Accreditation andofferQualityManager and Internal
Auditor training courses.
2.WRITINGOFMANUAL
•Manual is complied
•Compulsoryprocedures are included - in
linewithyour current business procedures
3. PRESENTATIONOFCERTIFICATION
•Once all requirementsaremet presentation
ofmanual and certificate ismade
•Company is nowcertified
1. INITIALASSESSMENT
• Identifyareas of non compliance
•Recommend areas of improvement to
meet requirements
• Information is gathered to compilemanual
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